Sydney Drexler
Sterling Heights,MI
Summary
Dynamic leader with proven success at DSW and Anchor Bay School District, enhancing customer satisfaction and team efficiency. Expert in customer service and team management, adept at fostering a supportive environment and achieving sales targets. Skilled in problem-solving and multitasking, with a track record of reducing injury rates and driving performance.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
DSW
09.2021 - Current
- Achieve sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handle escalated customer issues promptly, ensuring timely resolution and high levels of customer satisfaction.
- Coach and train employees on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promote exceptional customer service by engaging customers on sales floor.
- Enhance team productivity by creating a supportive work environment and providing ongoing feedback.
Cheerleading Coach
Anchor Bay School District
08.2021 - Current
- Foster a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provide training direction, encouragement and motivation to prepare cheerleaders for competitive events and adjust coaching techniques based on strengths and weaknesses of athletes.
- Consistently enforce safety protocols during practices, reducing injury rates among participants significantly by teaching cheerleaders proper stunting and tumbling techniques through proper demonstrations.
- Manage scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
- Provide emotional support to athletes during challenging times on the team or in their personal lives.
Education
High School Diploma -
Anchor Bay High School
Fair Haven, MI06.2020
Skills
- Customer Service
- Safety awareness
- Excellent people skills
- Team Management
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Problem-solving abilities
- Reliability
Timeline
Sales Supervisor
DSW
09.2021 - Current
Cheerleading Coach
Anchor Bay School District
08.2021 - Current
High School Diploma -
Anchor Bay High School