Sydney Ehrgott
McCordsville,IN
Summary
Dynamic and results-oriented professional with a proven track record at Magical Enchanted Vacations, enhancing client satisfaction through personalized travel recommendations and efficient booking processes. Skilled in reservations management and customer service, I excel in time management and attention to detail, ensuring seamless experiences and prompt issue resolution.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Independent Travel Agent
Magical Enchanted Vacations
08.2022 - Current
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Facilitated smooth group tour operations by coordinating closely with local guides and tour operators.
- Maintained accurate records of client bookings to ensure proper billing and commission tracking.
- Provided timely assistance to travelers in need, resolving issues promptly and professionally.
Cashier
CVS
07.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
Certificate - Tourism Planning And Development
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2021
Some College (No Degree) - Business Administration And Management
Ball State University
Muncie, IN 08.2019 - 05.2021
Skills
Time management
Reservations Management
Customer Service
Attention to Detail
Timeline
Independent Travel Agent
Magical Enchanted Vacations
08.2022 - Current
Some College (No Degree) - Business Administration And Management
Ball State University
08.2019 - 05.2021
Cashier
CVS
07.2019 - 11.2019
Certificate - Tourism Planning And Development
Indiana University - Purdue University Indianapolis
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