Sydney Fan
San Jose,CA
Summary
Experienced retail worker looking for work while completing my degree. Through my years of sports and school, I have developed leadership skills, as well as effective communication, helping me in the workforce and in my overall life. My quick learning skills and experience in customer service will help me succeed in a fast-paced work environment.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Lululemon
Monterey, CA
05.2022 - Current
- Provided customer service to resolve guest requests in a timely manner.
- Resolved complex problems by using knowledge of the company to provide solutions that meet guests' needs.
- Developed strong relationships with guests by providing personalized assistance and a genuine experience.
- Problem-solved using my knowledge of the company and our products.
Life Coach
Deb Alley
San Jose
04.2020 - Current
- Helped client build coping skills to handle daily needs and specific stressors.
- Displayed sensitivity to cultural and linguistic needs of client.
- Developed goal-oriented activities to improve clients' level of functioning, such as activities to help dexterity and communication.
Customer Service Representative
Pierced Out
San Jose
01.2021 - 09.2021
- Delivered exceptional customer service by having extensive knowledge of products and services.
- Responded proactively to customer requests with tailored recommendations to address specific needs.
- Professionalism and high energy exhibited with clients and staff
Education
Bachelor of Kinesiology -
California State University Monterey Bay
Monterey, CA05-2026
High School Diploma -
Westmont High School
Campbell, CA06.2022
Skills
- Multitasking and prioritization
- Creative problem solving
- Customer service
- Interpersonal and written communication
Timeline
Customer Service Representative
Lululemon
05.2022 - Current
Customer Service Representative
Pierced Out
01.2021 - 09.2021
Life Coach
Deb Alley
04.2020 - Current
Bachelor of Kinesiology -
California State University Monterey Bay
High School Diploma -
Westmont High School