Sydney Fowler
Port Allegany,PA
Summary
Certified Nursing Assistant with a proven track record at Lakeview Healthcare and Rehabilitation, skilled in direct patient care and electronic charting. Demonstrates exceptional empathy and compassionate care, enhancing patient comfort and safety. Achieved high satisfaction ratings through meticulous attention to detail and a strong ability to multitask efficiently. Holds a CNA Certification and is certified in CPR/AED.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Lakeview Healthcare and Rehabilitation
Smethport, PA
12.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Certified Nursing Assistant
Kaledia Health
Bradford, PA
08.2023 - 12.2023
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Online Personal Shopper
Walmart
Olean, NY
03.2023 - 08.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers exact specifications.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Participated in team meetings and staff training sessions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Produce Clerk/Cashier
Shop N Save Supermarket
Port Allegany, PA
01.2023 - 03.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Inspected produce to update and adjust pricing information.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Legal Secretary
Kahle Law and Associates
Bradford, PA
03.2020 - 07.2022
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Created, indexed, and maintained client binders.
- Scheduled all appointments, appearances and briefings.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Streamlined billing process, ensuring accurate and timely invoicing for firm's services.
Education
Nuclear Medicine Technology - Nursing
Indiana University of Pennsylvania
Indiana, PAHigh School Diploma -
Pennsylvania Cyber Charter School
Midland, PASkills
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Bathing Assistance
- Collecting vital signs
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
- Bedside manner
- Safety Precautions
- Electronic Charting
- Medical terminology
- Patient-focused care
- Mobility Assistance
- Documenting behaviors
- Patient Lifting
- Transfer Techniques
- Urinary Catheter Care
- Healthcare ethics
- Geriatric Care
- Patient relationship building
- Responding to emergencies
- Supporting personal needs
- Colostomy Care
- Specimen Collection
- Valid PA driver's license
- Condition Monitoring
- Care plan implementation
- Patient Assessments
- CNA Certification
- Certified in CPR/AED
- Empathy and Compassionate Care
- Attention to Detail
- Calm Under Stress
- Bedsore Prevention
- Court Filing
- Document Formatting
- Efficient multi-tasker
- Appointment Setting
- File Organization
- Client Communication
- Phone Etiquette
- Drafting legal documents
- Billing and Invoicing
- Editing and proofreading
- Heavy Lifting
Certification
CNA
CPR
AED
Timeline
Certified Nursing Assistant
Lakeview Healthcare and Rehabilitation
12.2023 - Current
Certified Nursing Assistant
Kaledia Health
08.2023 - 12.2023
Online Personal Shopper
Walmart
03.2023 - 08.2023
Produce Clerk/Cashier
Shop N Save Supermarket
01.2023 - 03.2023
Legal Secretary
Kahle Law and Associates
03.2020 - 07.2022
Nuclear Medicine Technology - Nursing
Indiana University of Pennsylvania
High School Diploma -
Pennsylvania Cyber Charter School