Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sydney Fowler

Mary Esther,FL

Summary

Approachable customer-focused Hostess with engaging personality and flexible approach. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management. Organized with experience in high volume restaurants. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Experienced leader with strong background in guiding teams, managing, and achieving strategic objectives. Dynamic educator with proven expertise in child development, showcased through innovative sensory and play-based learning strategies. Excelled in fostering academic success and balanced development as a Family Nanny, emphasizing first aid/CPR and organization skills. Achieved notable enhancement in children's physical and social abilities, with a focus on results.

Overview

9
years of professional experience

Work History

Boshamps Oyster House

Head Hostess
11.2023 - Current

Job overview

  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Oversaw the dining room layout and table settings, ensuring compliance with restaurant standards and aesthetics.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
  • Served as a liaison between guests and management in addressing concerns or special requests in realtime.

Range Movement

Director, Childcare Programs
06.2020 - 06.2021

Job overview

  • Implemented rigorous safety protocols to minimize risks associated with accidents or injuries in the childcare setting.
  • Balanced administrative tasks efficiently alongside supervisory duties to ensure smooth day-to-day operations within the childcare center.
  • Developed a diverse range of age-appropriate programs to cater to the unique needs of each child in our care.

Boshamps Oyster House

Head Hostess
05.2016 - 08.2018

Job overview

  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

TLC Daycare Center

Daycare Center Teacher
01.2016 - 12.2016

Job overview

  • Promoted sensory development by providing access to different textures.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Supervised children on playground to help develop physical and social skills.
  • Coordinated different types of activities to enhance physical and intellectual development.

Education

Brantley High School
Brantley, AL

High School Diploma
05.2013

Troy University
Troy, AL

Associate of Science
06.2015

Minnesota State College-Southeast Technical
Winona, MN

Associate of Science from Architectural Drafting Technology
05.2017

Skills

  • Guest service
  • Exceptional communication
  • First Aid/CPR
  • Safety awareness
  • Problem resolution
  • Organization

Timeline

Head Hostess

Boshamps Oyster House
11.2023 - Current

Director, Childcare Programs

Range Movement
06.2020 - 06.2021

Head Hostess

Boshamps Oyster House
05.2016 - 08.2018

Daycare Center Teacher

TLC Daycare Center
01.2016 - 12.2016

Brantley High School

High School Diploma

Troy University

Associate of Science

Minnesota State College-Southeast Technical

Associate of Science from Architectural Drafting Technology
Sydney Fowler