Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sydney Gage

Collinsville

Summary

A dedicated service professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.

Overview

10
10
years of professional experience

Work History

Dispatch Service Coordinator

Henry Schein
12.2024 - Current
  • Answer minimum of 28 in-bound calls per day
  • Outbound minimum of 50 calls per day schedule/re-schedule/escalations
  • Work shared mailbox with FSC/OM/Manufacturers

Owner/Operator

Division1 Buildings/Carports
01.2023 - 12.2024
  • Responsible for day to day sales, prospecting and customer support
  • Managing and working website page to boost sales and develop pipeline
  • Utilize my team to deliver best customer experience for our clients

Branch Manager

Texhoma Buildings
11.2018 - 12.2022
  • Represent the face and voice of the company through day-to-day interactions with customers
  • Operate all functions of the business with a strong and constant support of the entire team
  • Work to develop drawings, financing, delivery and install plan for customers

Customer Service

Chris Nikel Dodge/Chrysler/Jeep
02.2016 - 04.2018
  • Answer and direct calls to appropriate departments
  • Worked closely with sales representatives to provide a great car buying experience for customers
  • Listen to customers questions, concerns to provide answers or responses

Education

Tennessee Wesleyan
01.2015

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Coffeyville Community College
01.2015

High School - undefined

Broken Arrow High School
01.2012

Skills

  • Telephone communication
  • Accurate recordkeeping
  • Client engagement
  • Notetaking and documentation

Accomplishments

  • Received College Golf Scholarship (Coffeyville / Tennessee Wesleyan)
  • First Regional Golf Champion in history of Coffeyville JUCO
  • Represented Oklahoma in National Optimist International Golf Tournament in Florida

Timeline

Dispatch Service Coordinator

Henry Schein
12.2024 - Current

Owner/Operator

Division1 Buildings/Carports
01.2023 - 12.2024

Branch Manager

Texhoma Buildings
11.2018 - 12.2022

Customer Service

Chris Nikel Dodge/Chrysler/Jeep
02.2016 - 04.2018

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Coffeyville Community College

High School - undefined

Broken Arrow High School

Tennessee Wesleyan