Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sydney George

Charlotte,NC

Summary

Dedicated and professional individual with a strong background in food and beverage operations and guest services. Skilled in managing large-scale events and intimate fine dining venues. Proven track record of building lasting relationships with guests, resulting in increased loyalty and repeat business.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.

Overview

4
4
years of professional experience

Work History

Bartender & Shift Lead

Rada
Charlotte, NC
02.2025 - Current
  • Train new staff on drink preparation techniques and customer service standards.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing prep lists, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Bartender

Folia
Charlotte, NC
10.2024 - 02.2025
  • Serve high customer volume during nights, weekends and private events.
  • Train new bartenders on drink and garnish preparation, FIFO, proper sanitation and handwashing procedures.
  • Utilized culinary training, palate and liquor knowledge to craft bespoke cocktails to accommodate and wow guests.
  • Upsell menu items to customers, driving up sale revenue and maximize profits.

Bartender

Supperland
Charlotte, NC
09.2023 - 11.2024
  • Mixed unique and enticing cocktails for guests.
  • Helped spread knowledge and awareness of local farms, and farmers, utilized in producing menu items for the entire establishment.
  • Maintained a sustainable and low-waste bar prep team.

Captain

Biblio/Counter-
Charlotte, NC
04.2023 - 09.2023
  • Explained ingredients in detail and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with repeat guests.
  • Utilized communication with expediter to maintain guests experience in timely fashion.
  • Ensured a positive and upbeat environment to all patrons and other team members.
  • Meticulously maintained glassware, flatware, linens and front of house decor.

Server

Capital Grille
Charlotte, NC
06.2022 - 07.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to maintain and restock sidework as needed.
  • Partook and succeeded in numerous sales competitions.
  • Managed and executed private dinners for high-valued clientele.

Education

Associate of Applied Science - Culinary Arts

Northampton Community College
Bethlehem, PA
05.2019

Skills

  • ServSafe Management certified
  • Hospitality management skills
  • Recipe and menu memorization
  • Charismatic communication style
  • Craft cocktail preparation
  • Skilled at prioritizing tasks simultaneously
  • Steadfast reliability
  • Strong team collaborator
  • Proficient in suggestive selling

Accomplishments

  • Contributed to service that earned a stellar review in The New York Times "America's Best Restaurants 2025".
  • Attributed to service procedures of two Michelin recommended restaurants and one Michelin and Green Star recipient.
  • Contributed to the establishment winning the American South’s Best Cocktail program in a Michelin Restaurant.

Timeline

Bartender & Shift Lead

Rada
02.2025 - Current

Bartender

Folia
10.2024 - 02.2025

Bartender

Supperland
09.2023 - 11.2024

Captain

Biblio/Counter-
04.2023 - 09.2023

Server

Capital Grille
06.2022 - 07.2023

Associate of Applied Science - Culinary Arts

Northampton Community College