RILEY MOORE
Nashville,TN
Summary
Dynamic hospitality professional with extensive experience at Bluewater Grill, excelling in leadership and customer service. Proven track record in training staff and managing cash operations, while effectively resolving customer complaints. Certified in Servsafe management and skilled in POS systems, ensuring smooth restaurant operations and enhanced guest satisfaction.
Overview
4
4
years of professional experience
Work History
Manager/Server/Bartender
Bluewater Grill
Santa Barbara, CA
04.2023 - 12.2024
- Knowledgeable in POS systems.
- Ordered supplies for the restaurant through Victor.
- Processed payroll when needed.
- Responsible for a full-time management position for three months.
- Trained all new hires including management and front of house staff.
- Responsible for opening, closing and all cash
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Served high volume of tables at once and simultaneously supervised serving staff.
Manager/Server/Bertender
Cocina Hermanas
Danville, CA
04.2022 - 03.2023
- Managed store cash intake with accuracy and dealt with daily bank deposits and payouts.
- Provided training, guidance, and support to all new staff members on proper procedures and policies.
- Responsible for sales and upselling specials.
- Responsible for opening and closing the resturant.
- Weekly MOD shifts and part time managerial duties.
Hostess/Server
Mesa Burger Goleta
03.2021 - 09.2021
- Responsible for opening and closing restaurant.
- Training new hires by fourth month.
- Efficient in inventory and restocking processes.
- Initially greeted guests and took their orders.
- Worked closely with kitchen staff to ensure customer accuracy.
Education
Associates Degree - Behavioral Science
SBCC
05-2021
High School -
San Ramon Valley High School
01.2017
Skills
- Leadership skills
- HR training
- Food Handlers Card
- RBS Training
- Servsafe management certified
- POS systems
- Cash management
- Customer service
References
- Annia Bonifaz (310) 707-6210, abonifaz@bluewatergrill.com, GM of Bluewater Grill
- Sarah Scattareggia (805) 766-1951, sscattareggia@bluewatergill.com, GM of Bluewater Grill
- Mike Montanino, (925) 786-6758, mike@cocinahermanas.com, GM of Cocina Hermanas
- Darren Matte, (415) 516-4089, darren@cocinahermanas.com, Ownership Group Cocina Hermanas
Affiliations
- Played Division 1 soccer starting at age 6. Played colligate soccer for Santa Barbara City College.
Timeline
Manager/Server/Bartender
Bluewater Grill
04.2023 - 12.2024
Manager/Server/Bertender
Cocina Hermanas
04.2022 - 03.2023
Hostess/Server
Mesa Burger Goleta
03.2021 - 09.2021
Associates Degree - Behavioral Science
SBCC
High School -
San Ramon Valley High School
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