Sydney Hahn
Somerset
Summary
Proven to excel in fast-paced environments, I enhanced guest experiences at Bass Lake Cheese Factory by leveraging strong multitasking and guest engagement skills. Adept at cash handling and utilizing POS systems, my approach has consistently improved service efficiency. My collaborative efforts and ability to swiftly resolve customer complaints underscore my strong work ethic and communication prowess. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Server
Bass Lake Cheese Factory
05.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Receptionist
Luxury Nail Salon
05.2024 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Barista
Starbucks
02.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Somerset High School
05.2024
Skills
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Memory retention
- Menu Memorization
- Sales expertise
- Organization skills
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Hospitality service expertise
- Guest engagement
Timeline
Server
Bass Lake Cheese Factory
05.2024 - 03.2025
Receptionist
Luxury Nail Salon
05.2024 - 08.2024
Barista
Starbucks
02.2023 - 05.2024
High School Diploma -
Somerset High School
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