Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Halbach

St Louis,MO

Summary

Dedicated medical assistant with strong skills in patient care coordination, task prioritization, and effective communication. Committed to enhancing service delivery and optimizing processes for improved patient experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Barnes Jewish Hospital I
St Louis, MO
10.2023 - Current
  • Assisted healthcare professionals in patient examinations and procedures, ensuring optimal comfort and care.
  • Maintained accurate patient records using electronic health record (EHR) systems, enhancing data accessibility and reliability.
  • Coordinated patient appointments, optimizing scheduling processes to reduce wait times and improve service delivery.
  • Administered medications and vaccinations as prescribed, adhering to safety protocols and enhancing patient compliance.

Hotel Front Desk Supervisor

Tru By Hilton
Saint Charles, MO
01.2023 - 01.2024
  • Supervised daily front desk operations, ensuring exceptional guest service and satisfaction.
  • Trained and mentored new team members on hotel policies and procedures.
  • Coordinated room assignments and managed check-in/check-out processes efficiently.
  • Implemented process improvements that enhanced front desk workflow and guest interactions.

Front Desk Agent

Embassy Suites St. Louis/ St. Charles
Saint Charles, MO
01.2021 - 01.2023
  • Greeted and checked in guests, ensuring smooth arrival experience.
  • Managed reservation system, optimizing room assignments for guest satisfaction.
  • Addressed guest inquiries and concerns promptly to enhance service quality.
  • Collaborated with housekeeping to ensure timely room readiness for arrivals.
  • Assisted in training new front desk staff on operational procedures and customer service standards.
  • Collected room deposits, fees, and payments.

Education

Associate of Science - Nursing

St Louis Community College
St Louis
04.2028

Associate of Science - Medical Assistant

St Louis Community College
St Louis, MO
10.2023

Skills

  • Customer service
  • Task prioritization
  • Insurance verification
  • Patient care coordination
  • Account administration
  • Computer skills
  • Hotel management
  • Expense reports
  • Restaurant experience

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Barnes Jewish Hospital I
10.2023 - Current

Hotel Front Desk Supervisor

Tru By Hilton
01.2023 - 01.2024

Front Desk Agent

Embassy Suites St. Louis/ St. Charles
01.2021 - 01.2023

Associate of Science - Nursing

St Louis Community College

Associate of Science - Medical Assistant

St Louis Community College