Sydney Harvey
Effingham,IL
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Seasoned Business Owner with substantial experience in strategic planning, operations management, and team leadership. Strengths include ability to identify business opportunities, develop growth strategies, and improve overall company performance. Previous roles have demonstrated significant impact through cost reduction initiatives and implementing effective business solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Owner
Sydney’s Customizable Gifts and Boutique
Effingham, IL
05.2023 - Current
- Kept records for production, inventory, income, and expenses.
- Kept up-to-date on regulatory changes affecting business operations.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Identified and recruited staff members, including managers and sales personnel.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Scheduled maintenance activities for equipment used by the business.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Resolved conflicts between employees or customers in a timely manner.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored cash flow to ensure proper budgeting of resources.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Conducted market research to identify new opportunities for growth.
Customer Service Cashier /Event Caterer
Kirby Foods
Effingham, IL
06.2022 - Current
- Provided excellent customer service by helping customers locate items they were looking for.
- Operated cash registers to process payments for goods and services.
- Answered phone calls to assist customers with questions and orders.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Maintained cleanliness and presentation of stock room and production floor.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Effingham High School
Effingham, IL05-2023
Skills
- Financial management
- Inventory management
- Regulatory compliance
- Customer service
- Marketing strategy
- Staff recruitment
Affiliations
In the summer time I love to be outside paddle boarding at the lake or taking nice long walks. In the winter time I love deer hunting and camping.
Accomplishments
i am a lifetime Girl Scout. I learned how to be a team leader and role model so younger girls can look up to me and say that they want to be just like me .
Certification
- cpr certified
Timeline
Business Owner
Sydney’s Customizable Gifts and Boutique
05.2023 - Current
Customer Service Cashier /Event Caterer
Kirby Foods
06.2022 - Current
High School Diploma -
Effingham High School
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