Sydney Helminski
Perrysburg
Summary
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills with employees and customers.
Overview
4
4
years of professional experience
Work History
Associate
Amazon
07.2022 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
Server/Restaurant Hostess
Reynolds Garden Cafe
05.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Restaurant Hostess
Outback Steakhouse
08.2019 - 04.2022
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Springfield High School
Holland, OH05-2020
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Customer engagement
- Complex Problem-solving
Timeline
Associate
Amazon
07.2022 - 07.2023
Server/Restaurant Hostess
Reynolds Garden Cafe
05.2021 - 07.2022
Restaurant Hostess
Outback Steakhouse
08.2019 - 04.2022
High School Diploma -
Springfield High School
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