SYDNEY HENDERSON
Colorado Springs,CO
Overview
3
3
years of professional experience
Work History
Head Cashier
The Home Depot
03.2023 - Current
- Managed cashier team, ensuring efficient shift schedules
- Handled cash register closure, maintaining accuracy
- Processed customer returns, providing excellent service
- Stocked shelves, ensuring product availability
- Oversaw display arrangements, enhancing store aesthetic
- Efficiently managed cashier team, ensuring optimal workflow and customer satisfaction
- Mentored new cashiers, improving team performance and morale
Assistant Sports Information Director
Saint Martin's University
09.2021 - 05.2024
- Delivered authoritative sports coverage with careful attention to game facts, and stats.
- Compiled informative statistics to assist in game preparation, resulting in informed coaching decisions.
- Assisted in game-day operations, ensuring smooth execution of logistics for home events.
- Increased fan engagement with exciting promotional materials, and digital graphics.
- Enhanced media relations through timely press releases and accurate game recaps.
- Set up live video streaming capabilities at athletic events, expanding audience reach beyond campus borders.
- Contributed to conference-wide initiatives by participating actively in meetings and collaborating with colleagues from other institutions.
- Improved athlete exposure by developing and maintaining informative sports website content.
- Used production truck to create youtube livestream.
- Became the full SID for two months during Softball, Baseball, and Track and Field season when our SID left. Took care of all press releases and social media for these three sports during this time.
Sales Associate
Sunglasshut
02.2024 - 10.2024
- Enhanced customer experience through personalized service
- Increased product sales through effective upselling
- Ensured accurate financial transactions
- Contributed to team's success in reaching sales goals
- Eager to master new skills and contribute effectively to team goals
- Provided comprehensive training to new team members, enhancing team performance
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server/Cashier/Customer Service
The Home Course
03.2022 - 10.2022
- Company Overview: (Golf course)
- Delivered exceptional customer service in a fast-paced golf course setting
- Managed cash transactions using a POS system
- Maintained cleanliness and organization of the bar and kitchen areas
- Provided food and beverage service with a focus on customer satisfaction
- Demonstrated knowledge and compliance with alcohol service regulations
- Enhanced customer experience by efficiently managing POS operations and maintaining clean facilities
- Provided top-notch service by greeting customers warmly and addressing their needs promptly
- Streamlined customer interactions using iPad for POS, improving transaction speed and accuracy
- (Golf course)
Education
Masters Business Administration -
Saint Martin's University
Lacey, WA08-2026
Bachelor of Arts - Business Administration
Saint Martin's University
Lacey, WA05.2023
Associate's Degree -
Peninsula College
Forks, WA05-2020
High School Diploma -
Forks High School
Forks, WA06-2020
Skills
- Customer service
- Team leadership
- Training and coaching
- Workplace safety
- POS system
- Hard-working
- Problem-solving
- Team collaboration
- Time management
- Positive attitude
- Time management strength
- Store opening/closing procedures
Personal Information
Age: 22
Timeline
Sales Associate
Sunglasshut
02.2024 - 10.2024
Head Cashier
The Home Depot
03.2023 - Current
Server/Cashier/Customer Service
The Home Course
03.2022 - 10.2022
Assistant Sports Information Director
Saint Martin's University
09.2021 - 05.2024
Masters Business Administration -
Saint Martin's University
Bachelor of Arts - Business Administration
Saint Martin's University
Associate's Degree -
Peninsula College
High School Diploma -
Forks High School
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