Sydney Hillis
Denver,Colorado
Summary
Experienced support team member with a strong background in customer service and community outreach. Detail-oriented and organized multitasker with good communication strengths and demonstrated talent for handling dynamic and demanding needs.Passionate about creating positive experiences and contributing to team success. Seeking to apply my skills in a growth-oriented environment.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Provider Support Specialist
Mindful Therapy Group
Denver, Colorado
12.2025 - Current
- Resolved client inquiries promptly through email and phone communication channels.
- Assisted therapists in managing client appointments and scheduling needs.
- Scheduled appointments and coordinated calendars for staff.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Registered Behavioral Therapist
ACES ABA Therapy and Action Behavior Center
Denver, Co
10.2023 - 06.2025
- Implemented individualized treatment plans for clients with developmental disorders.
- Utilized data collection methods to track behavioral changes and develop reports.
- Provided crisis management when necessary during therapy sessions or other settings.
Teller/Personal Banker
High Country Bank
Salida, Co
01.2023 - 05.2023
- Assisted customers with account inquiries, providing timely and effective solutions.
- Maintained cash drawer integrity, ensuring compliance with bank policies and procedures.
- Generated daily reports on cash flow activities to support management decision-making.
Empowerment Leader/Intern
elevateHER
Salida, Co
02.2021 - 08.2022
- Coordinated workshops and training sessions to empower women in leadership roles.
- Led classes engaging young women in different outdoor activities.
- Organized community based projects for different kinds of volunteer work.
- Engaged with event attendees to promote the organization's mission, answer questions, and encourage sign-ups.
Education
Bachelor of Science - Psychology
Metropolitan State University of Denver
Denver, CO12.2025
High School Diploma -
Salida High School
Salida, CO05-2023
Skills
- Client relationship management
- Data collection methods
- Event coordination
- Crisis intervention
- Appointment scheduling
- Training and coaching
- Support services
- Customer engagement
- Incident management
- Helpdesk operations
- Treatment planning
Certification
Registered Behavioral Therapist
Timeline
Provider Support Specialist
Mindful Therapy Group
12.2025 - Current
Registered Behavioral Therapist
ACES ABA Therapy and Action Behavior Center
10.2023 - 06.2025
Teller/Personal Banker
High Country Bank
01.2023 - 05.2023
Empowerment Leader/Intern
elevateHER
02.2021 - 08.2022
Bachelor of Science - Psychology
Metropolitan State University of Denver
High School Diploma -
Salida High School