Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Hurley

San Diego

Summary

Offering foundation in customer service and strong willingness to learn and develop in member-focused environment. Brings understanding of communication techniques and importance of relationship-building. Ready to use and develop organizational and interpersonal skills in any role.

Overview

2
2
years of professional experience

Work History

Member Services Coordinator

The Club At PGA West
12.2022 - 08.2024
  • Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • Contributed to the creation of engaging newsletters, keeping members informed about relevant news and updates within the organization.
  • Enhanced member satisfaction by promptly addressing inquiries and providing solutions to concerns.
  • Served as a liaison between members and internal teams, ensuring seamless communication throughout all interactions.

Administrative Assistant

A Plus Review
09.2023 - 05.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Science - Business

San Diego State University
San Diego, CA
05.2025

Skills

  • Customer service focus
  • Event planning support
  • Strong Organization
  • Data entry proficiency
  • Teamwork and Collaboration

Timeline

Administrative Assistant

A Plus Review
09.2023 - 05.2024

Member Services Coordinator

The Club At PGA West
12.2022 - 08.2024

Bachelor of Science - Business

San Diego State University

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Sydney Hurley