Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sydney Marchand

Dorchester,MA

Summary

Dynamic Leasing Consultant at WillowBridge Property Company, excelling in customer service, leasing, and overall property management. Skilled in resident relations, I successfully developed marketing strategies that enhanced tenant engagement and retention. Committed to delivering exceptional service and fostering a positive community atmosphere.

Overview

9
9
years of professional experience

Work History

Leasing Consultant

WillowBridge Property Company
Cambridge, MA
11.2023 - Current
  • Conducted property tours for prospective residents, showcasing available apartments and amenities.
  • Managed tenant inquiries and concerns, providing timely and effective resolutions.
  • Developed marketing materials to promote properties and attract potential renters.
  • Organized community events to foster resident engagement and build a positive atmosphere.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Created strong, professional relationships with residents by delivering exemplary service and engagement.

Research Assistant - First In-Human Experimental Cancer Therapy

Lifespan Clinical Oncology Research
Providence, Rhode Island
07.2022 - 11.2023
  • EMR review for patients enrolled in clinical trials and data entry in multiple electronic data capture systems as required by trial sponsor (Redcap, Medidata, Inform, Oncore).
  • Communication with trial sponsors to provide information and resolution to queries.
  • Assist with specimen shipping and processing while overseeing the use of protocol required devices.
  • Review literature pertaining to the research being conducted in the scientific areas of interest to understand and better collect data.

Undergraduate Teaching Assistant - Developmental Psychology

University of Rhode Island
09.2021 - 12.2021
  • Mentored students with group study sessions and tutor one on one with individualized plans.
  • Graded, entered and provided detailed feedback on exams, projects, and essays.

Undergraduate Research Assistant - Psychology

University of Rhode Island
09.2021 - 12.2021
  • Collected data on children of divorce who suffer from psychological disorders.
  • Closely examined the peer reviewed literature and created insightful annotations.

Personal Care Attendant

Cerebral Palsy of Massachusetts
09.2016 - 05.2020
  • Assisted patient with activities of daily living such as feeding, movement, and wellness care.
  • Aided with the household chores such as laundry and cleaning.
  • Provided respite time for patients' family members.

Education

Bachelor of Science - Political Science, Psychology

The University of Rhode Island
Kingston, RI
05.2022

Skills

  • Customer service
  • Data collection
  • Resident relations
  • Property management
  • Renewal retention
  • Leasing

Affiliations

  • Long distance running
  • Travel
  • Reading the classics and for fun

Timeline

Leasing Consultant

WillowBridge Property Company
11.2023 - Current

Research Assistant - First In-Human Experimental Cancer Therapy

Lifespan Clinical Oncology Research
07.2022 - 11.2023

Undergraduate Teaching Assistant - Developmental Psychology

University of Rhode Island
09.2021 - 12.2021

Undergraduate Research Assistant - Psychology

University of Rhode Island
09.2021 - 12.2021

Personal Care Attendant

Cerebral Palsy of Massachusetts
09.2016 - 05.2020

Bachelor of Science - Political Science, Psychology

The University of Rhode Island