Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Johnson

Nashville,TN

Summary

Organized and dependable candidate that can successfully at manage multiple priorities while maintaining a positive attitude. also prepared to take on added responsibilities to meet team goals. While being a detail-oriented team player with strong organizational skills, and ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

BDC Agent

Zeigler Automotive Group
05.2023 - 08.2023
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined communication processes for improved efficiency and faster response times.
  • Maintained a high level of professionalism while interacting with clients, fostering strong relationships.
  • Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
  • Provided comprehensive product knowledge to potential buyers, increasing overall sales conversions.
  • Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
  • Reduced appointment cancellations by proactively confirming dates and times with clients.

Front Desk Receptionist

Zeigler Maserati
06.2022 - 08.2022
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Brand Ambassador

Forever 21
12.2021 - 04.2022
  • Maintained a clean and inviting store environment for enhanced customer experience.
  • Assisted in inventory management, ensuring the availability of products for customers to purchase.
  • Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
  • Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
  • Assisted in training new employees on store procedures, product information, and sales techniques to maximize team effectiveness.
  • Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.

Education

Bachelor of Arts - Psychology

Tennessee State University
Nashville, TN
05.2026

High School Diploma -

Rosary High School
Aurora, IL
05.2022

Skills

  • Critical thinking
  • effective problem solving skills
  • Interpersonal skills
  • Organization
  • Empathy development
  • Active listening

Timeline

BDC Agent

Zeigler Automotive Group
05.2023 - 08.2023

Front Desk Receptionist

Zeigler Maserati
06.2022 - 08.2022

Brand Ambassador

Forever 21
12.2021 - 04.2022

Bachelor of Arts - Psychology

Tennessee State University

High School Diploma -

Rosary High School

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Sydney Johnson