Interfaced with clients to understand their goals, projects, timelines and budgets
Consulted with clients across various industries, advising on hiring practices, market rates, agency processes, and interview tactics
Assisted in writing qualified job descriptions that reflect client hiring needs
Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes
Guided candidates through application processes from initial vetting to salary negotiation, building strong relationships and ensuring excellent hiring experience
Supported clients and candidates during active contracts, maintaining consistent communication and resolving HR and finance issues
Successfully placed 115+ candidates in contract or direct-hire roles, resulting in $1.2M+ in revenue
Content Marketing Coordinator
United Service Organizations, USO
09.2019 - 10.2021
Wrote and edited feature stories published on USO.org
Executed SEO strategy to maximize content performance and drive web traffic
Prepped web stories in CMS with hyperlinks, photos, captions, embedded media, etc.
Organized and archived photos and other media within digital asset database
Edited and cut entertainment videos for external use across YouTube, web, social
Curated and crafted social media content for Instagram, Facebook, Twitter and LinkedIn
Writing Consultant
St. John’s University Writing Center
02.2017 - 05.2019
Consulted with 15+ clients per week to brainstorm, organize, proofread and draft writing projects, during both in-person and asynchronous sessions
Presented research at national and international conferences alongside fellow consultants
Interviewed, trained and supported new consultants to ensure smooth transition during application and onboarding processes
Education
Bachelor of Arts - Sociology
ST. JOHN’S UNIVERSITY
Queens, NY
05.2019
Skills
Client Relations
Talent Acquisition
Interviewing
Writing and Editing
Consultation and Advisement
Analytical Thinking
Timeline
Recruiter
Creative Circle
10.2021 - 08.2023
Content Marketing Coordinator
United Service Organizations, USO
09.2019 - 10.2021
Writing Consultant
St. John’s University Writing Center
02.2017 - 05.2019
Bachelor of Arts - Sociology
ST. JOHN’S UNIVERSITY
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Courtney MATTHEWSCourtney MATTHEWS
Lead Recruiter at Creative CircleLead Recruiter at Creative Circle