Summary
Overview
Work History
Education
Skills
Art Skills
Languages
Additional Information
Timeline
Generic

Sydney Kellerman

Coram,NY

Summary

Mission-driven Barista Manager with excellent communication and teaching skills and infectious love for the art of drink making. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Highly skilled at creating customer-friendly environment and increasing customer loyalty.



Overview

3
3
years of professional experience

Work History

Barista Manager

Manor Nutrition
02.2023 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Built relationships with regular and new costumers alike
  • Provided effective training for new team members
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Developed specialty beverage menus, recipes, and appropriate menu pricing.
  • Elevated overall store atmosphere with attention to detail in visual merchandising displays that showcased featured products effectively.

Sales Associte

Crocs
02.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Restaurant Hostess/ Kitchen Staff

Slurp Ramen
08.2021 - 11.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Increased kitchen efficiency by streamlining workflow processes and following time-saving techniques during peak hours.

Education

Bachelor of Science - International Business

SUNY College At New Paltz
New Paltz, NY
06.2026

High School Diploma -

Longwood Senior High School
Middle Island, NY
06.2022

Skills

  • Customer Service
  • Cleanliness and Organization
  • Health and safety compliance
  • Staff Training and Development
  • Attention to Detail
  • Safe Food Handling
  • Shop Opening and Closing
  • Team Building and Leadership
  • Reliable and Responsible
  • Money Handling
  • Relationship Building
  • Conflict Resolution

Art Skills

Proficient in multiple medias, have experience instructing art classes to all ages. Created multiple crafts to instruct how to make, specializing in "edible crafts".

Languages

Spanish
Professional Working
Japanese
Limited Working

Additional Information

Strong swimmer.

Has extensive driving experience, uses self as reliable transportation.

Timeline

Barista Manager

Manor Nutrition
02.2023 - Current

Sales Associte

Crocs
02.2022 - 04.2023

Restaurant Hostess/ Kitchen Staff

Slurp Ramen
08.2021 - 11.2021

Bachelor of Science - International Business

SUNY College At New Paltz

High School Diploma -

Longwood Senior High School

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Sydney Kellerman