Sydney Khalid
Norwalk,CT
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
9
9
years of professional experience
Work History
Assistant Manager
7-Eleven
Naples, FL
05.2024 - 10.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
- Streamlined communication channels, improving information flow and decision-making speed.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Developed a system for tracking inventory and ordering supplies as needed.
Barista
Barnes and Noble
Saint Cloud, MN
08.2019 - 03.2020
- Greeted guests with pleasant smile and superior customer service.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained highest standards of conduct and service to support company reputation.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Created complex, hand-crafted beverages based upon customer preferences.
Cashier
JCPenney
Saint Cloud, MN
12.2015 - 03.2020
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assisted with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
Patient Care Assistant
Saint Cloud Hospital
Saint Cloud, MN
01.2017 - 03.2019
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
Office Assistant
SCSU Human Relations and Information Media Office
Saint Cloud, MN
08.2015 - 06.2017
- Managed office paperwork, including scanning documents and routing business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents to support organizational workflow.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
- Dispersed incoming mail to correct recipients throughout office.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Education
Associate of Science - Nursing
Rasmussen College
Saint Cloud, MN10.2020
Skills
- POS system operation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Sales Growth
- Customer service and satisfaction
- Cultural awareness and sensitivity
- Active listener
- Speedy and efficient
Timeline
Assistant Manager
7-Eleven
05.2024 - 10.2024
Barista
Barnes and Noble
08.2019 - 03.2020
Patient Care Assistant
Saint Cloud Hospital
01.2017 - 03.2019
Cashier
JCPenney
12.2015 - 03.2020
Office Assistant
SCSU Human Relations and Information Media Office
08.2015 - 06.2017
Associate of Science - Nursing
Rasmussen College
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