Sydney Lenz
Rossville,TN
Summary
Responsible individual with a charismatic and outgoing personality. A goal-oriented leader with a passion for improving customer experience. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
CNA
Siskin Hospital
Chattanooga, TN
07.2023 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Server
Black Creek Country Club
Chattanooga, TN
04.2023 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Orange Theory Fitness
Honors Holding
Chattanooga, TN
03.2022 - Current
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Acted as first point of contact for visiting clients and customers.
Bartender/Server
Riverside Country Club
05.2021 - Current
- Poured beer and wine.
- Worked POS systems and dealt with membership accounts.
- Served food and managed multiple tasks at once.
Clothing Model
Simply Obsessed
Portland, OR
07.2020 - 11.2020
- Promoted products and services by posing for commercials, live shows and photo shoots.
- Modeled garments such as dresses, coats, and swimwear.
Barista
Dutch Bros. Coffee
01.2020 - 04.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Worked efficiently in fast paced environments.
Education
Bachelor of Business Administration -
Grand Canyon University
Phoenix, AZ 08.2019 - 08.2020
GED -
Central Catholic High School
Portland, OR 09.2015 - 1 2019
No Degree - Nursing
The University of Tennessee - Chattanooga
Chattanooga, TN 08.2022 - Current
Skills
Bill computation
To-go order preparation
Point of sale operation
Stocking and replenishing
Patient-focused care
Transporting patients
Supporting personal needs
Timeline
CNA
Siskin Hospital
07.2023 - Current
Server
Black Creek Country Club
04.2023 - Current
No Degree - Nursing
The University of Tennessee - Chattanooga
08.2022 - Current
Orange Theory Fitness
Honors Holding
03.2022 - Current
Bartender/Server
Riverside Country Club
05.2021 - Current
Clothing Model
Simply Obsessed
07.2020 - 11.2020
Barista
Dutch Bros. Coffee
01.2020 - 04.2020
Bachelor of Business Administration -
Grand Canyon University
08.2019 - 08.2020
GED -
Central Catholic High School
09.2015 - 1 2019