Sydney Lind
Milwaukee
Summary
I am a very hard-working individual who enjoys building relationships with people. I implement solution-based thinking when confronted with conflict and I have worked in numerous customer service jobs and enjoyed the people-centered aspects of it while learning how to satisfy customer needs. I love learning new things and challenging myself to consistently find ways to improve both as an employee and as a person. I have full faith in my abilities and know I can be the perfect fit for your company if I am given the opportunity.
Overview
6
6
years of professional experience
Work History
Server
Cafe Hollander - Mequon
05.2023 - Current
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Offered information on new menu items, seasonal and daily specials, and pairings
Server
Parkside 23
06.2024 - 01.2025
- Aided in creating high-ticket orders by upselling additional products to pair with customers' original choices
- Communicated effectively with kitchen staff regarding customer allergies or special requests
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment
Personal Trainer
The Exercise Coach
09.2023 - 07.2024
- Grew customer base through utilizing a lead-based CRM system to carry out sales calls and set first-time appointments
- Performed initial consultations to effectively sell session packages
- Motivated clients to reach their personal best by providing positive reinforcement and enforcing safe and proper use of equipment
Intern
Real Wealth Tax and Accounting
02.2023 - 04.2023
- Call clients and schedule client meetings
- Scan and file customer documents
- Developed and maintained professional relationships with internal employees and customers
Busser/Hostess/Server
Stilt House Gastro Bar
04.2021 - 04.2023
- Handled food with care according to state ordinance
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere
Front End Cashier
Walmart
10.2021 - 01.2022
- Answered customers questions to the best of my ability
- Successfully dealt with customer complaints in a calm and positive manner to provide a better experience for the customer
- Performed fast financial transactions to minimize long register lines
Cashier
Burger King
06.2020 - 09.2021
- Managed transactions between customer and store
- Provided information to customers on products or services
- Kept clean, organized and well-stocked checkout areas
Hostess/Busser
Tello's Grill and Cafe
07.2019 - 03.2020
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Delivered fast and friendly service to handle questions and service complaints
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
Education
BBA - Human Resources Management
University of Wisconsin - Milwaukee
Milwaukee, WI05-2028
High School Diploma -
Port Washington High School
06.2023
Skills
- Drawer balancing
- Scanning and filing
- Client recruitment
- Program sales
- Client coaching
- Leadership skills
- Strength training expertise
- Group and individual instruction
Timeline
Server
Parkside 23
06.2024 - 01.2025
Personal Trainer
The Exercise Coach
09.2023 - 07.2024
Server
Cafe Hollander - Mequon
05.2023 - Current
Intern
Real Wealth Tax and Accounting
02.2023 - 04.2023
Front End Cashier
Walmart
10.2021 - 01.2022
Busser/Hostess/Server
Stilt House Gastro Bar
04.2021 - 04.2023
Cashier
Burger King
06.2020 - 09.2021
Hostess/Busser
Tello's Grill and Cafe
07.2019 - 03.2020
BBA - Human Resources Management
University of Wisconsin - Milwaukee
High School Diploma -
Port Washington High School
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