Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sydney Mangham

Summary

Highly motivated college student with a demonstrated ability to thrive in both collaborative and independent work environments. Possesses a strong foundation in customer service, effective communication, and teamwork, complemented by exceptional organizational skills and attention to detail. Quick to adapt and excel in learning new concepts, bringing dedication and a results-driven mindset to any role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

First Watch
09.2024 - Current


  • Provided outstanding guest service by taking orders, recommending menu items, and addressing inquiries professionally.
  • Managed multiple tables in a fast-paced setting with attention to detail and customer satisfaction.
  • Assisted guests with dietary needs by offering informed menu suggestions and alternatives.
  • Entered orders accurately into the Aloha POS system and coordinated with the kitchen for prompt, accurate food delivery.

Food Runner

Flanagan's Seafood Bar and Grill
08.2024 - Current
  • Ensured accurate and timely delivery of food orders, meeting presentation and quality standards.
  • Provided friendly, professional service while addressing guest needs and concerns.
  • Used extensive menu knowledge to answer questions and accommodate dietary requests.
  • Worked with servers and kitchen staff to maintain efficient and seamless service.

Catering Server

CT Wedding Group
06.2024 - 08.2024
  • Provided exceptional hospitality and service to couples and guests in line with Connecticut Wedding Group Training standards.
  • Set up and dismantled event spaces across three venues, following setup standards and timelines.
  • Enhanced guest experiences with creative food presentations, including the "Blazing Donuts" display.
  • Worked closely with the Banquet Captain and Event Coordinator to ensure smooth event execution.

Front of House Employee

BurgerFi
05.2023 - 08.2023
  • Greeted customers warmly and adhered to all HMSHost customer service standards and protocols.
  • Accurately processed orders and payments while ensuring prompt delivery to both indoor and outdoor seating areas.
  • Maintained comprehensive knowledge of available products and services to effectively assist customers.
  • Managed inventory operations, including receiving shipments, restocking supplies, and transferring items between storage and work areas.

Private Lake Staff Member

Winding Trails
08.2021 - 08.2022
  • Provided friendly and professional customer service, creating a welcoming atmosphere.
  • Efficiently prepared and served food, beverages, and desserts with attention to detail.
  • Operated cash registers, handled transactions accurately, and recorded daily sales.
  • Maintained cleanliness by following strict sanitation procedures during food handling and preparation.

Education

Exercise Science

Nova Southeastern University
Davie, FL
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling/POS
  • Teamwork and collaboration
  • Time management
  • Effective multitasking
  • Problem-solving
  • Communication and Cooperation
  • Productivity and Efficiency Oriented
  • Order Accuracy and Delivery
  • Organization and Attention to Detail
  • Dependable/Trustworthy

Affiliations

  • Delta Phi Epsilon, Beta Tau Chapter - Standards Board Member

Certification

National CPR Foundation

CPR - Adult/Pediatrics/First-Aid Automated External Defibrillator (AED)

  • Expires 03/29/2025


U.S. Soccer Federation

Introduction to Safe and Healthy Playing Environments

  • Expires 05/25/2025


U.S. Soccer Federation

4V4 Coaching License (online)

  • 05/29/2024

Timeline

Server

First Watch
09.2024 - Current

Food Runner

Flanagan's Seafood Bar and Grill
08.2024 - Current

Catering Server

CT Wedding Group
06.2024 - 08.2024

Front of House Employee

BurgerFi
05.2023 - 08.2023

Private Lake Staff Member

Winding Trails
08.2021 - 08.2022

Exercise Science

Nova Southeastern University

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Sydney Mangham