Sydney Masden
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Nanny
Various Employers
01.2019 - 04.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Team Member
Graeters
01.2020 - 01.2021
- Provided outstanding customer service.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, etc. to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
Education
Marketing
University of Cincinnati
Cincinnati, OH05.2026
Skills
- Exceptional customer service
- Strong Work Ethic
- Cash Handling
- Professional Appearance
- Sales Techniques
- Suggestive Selling
- Team Collaboration
Timeline
Team Member
Graeters
01.2020 - 01.2021
Nanny
Various Employers
01.2019 - 04.2024
Marketing
University of Cincinnati
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