Sydney Mason
Chicago,IL.
Summary
Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for assisting patients and exceeding expectations. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with patients to promote loyalty and drive sales.
Overview
7
7
years of professional experience
Work History
Skincare Store Representative
Dermatology + Aesthetics (Vitalskin)
Chicago, IL
08.2021 - Current
- Teamed with providers, specialists, and other staff to develop personalized regimens based off patient concerns.
- Managed multiple vendor accounts, connected with sales reps, and placed various orders for practice based on data accumulated from previous months/years. Consistently exceeded numbers to maintain wholesale status.
- Assessed patients and maximized sales by explaining various types of products available to improve patient needs.
- Create product content for staff and patient engagement.
- Learned and maintained in-depth understanding of products and services to offer knowledgeable and educated responses.
- Described product highlights and benefits to help guide patient while purchasing.
Beauty Consultant/Customer Service
Walgreens
Chicago, IL
03.2018 - 08.2021
- Engage with customers, find out their specific needs and create tailored regimens
- Consistently exceeding goals, as well as helping with any type of customer service issues.
- Met sales goals, supporting company through consistent and reliable service.
- Recommended products to customers, thoroughly explaining details.
Beauty Concierge
Pinpoint
07.2015 - 03.2018
- Create an enjoyable experience for guests and build relationships with them.
- Provided positive first impressions to welcome existing, new and potential customers.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Demonstrated product application on clients using testers and samplings.
Education
High School Diploma -
Lane Tech College Prep
Illinois07.2014
Skills
- Verbal and Written Communication
- Merchandise Recommendations
- Customer Needs Assessments
- Sales Strategies
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Building Customer Relationships and Loyalty
- Communications Strategies
Timeline
Skincare Store Representative
Dermatology + Aesthetics (Vitalskin)
08.2021 - Current
Beauty Consultant/Customer Service
Walgreens
03.2018 - 08.2021
Beauty Concierge
Pinpoint
07.2015 - 03.2018
High School Diploma -
Lane Tech College Prep
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