Sydney McGinnis
Altoona,PA
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts
Overview
4
4
years of professional experience
Work History
Regional Practice Manager
Drayer Physical Therapy
Altoona, PA
12.2021 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Manager authorizations and insurance verficiations
Junior High & Club Volleyball Coach
Horseshoe Volleyball Club
08.2022 - Current
- Developed training programs enhancing player skills and teamwork dynamics.
- Oversaw practice sessions, ensuring adherence to safety protocols and effective drills.
- Mentored junior coaches, fostering professional development and coaching techniques.
- Implemented performance assessments identifying areas for individual and team improvement.
- Analyzed game footage, providing constructive feedback to athletes for performance enhancement.
- Cultivated strong relationships with parents, promoting club values and athlete commitment.
Education
High School Diploma -
Hollidaysburg High School
Hollidaysburg, PA05.2020
Skills
- Schedule management
- Staff management
- Practice management
- Workflow management
- Patient relations
- Authorization Management
- Insurance Verification
- Patient Record Management
- Employee performance evaluations
Timeline
Junior High & Club Volleyball Coach
Horseshoe Volleyball Club
08.2022 - Current
Regional Practice Manager
Drayer Physical Therapy
12.2021 - Current
High School Diploma -
Hollidaysburg High School