Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Ogbunamiri

Merrimack ,NH

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

6
6
years of professional experience

Work History

Supervisor

Aeropostale
08.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained compliance with company policies, objectives, and communication goals.

Front Desk Assistant

RWU University Library
08.2023 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Streamlined check-in and check-out processes for improved efficiency and customer experience.

Family Babysitter

Family Friends, Relatives, Neighbors
06.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Helped children learn how to complete small chores appropriate for age level.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.

Sales Associate

Banana Republic Factory Outlet
11.2020 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Arts - Marine Biology

Roger Williams University
Bristol, RI
08.2026

High School Diploma -

Merrimack High School
Merrimack, NH
06.2022

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Strategic Planning
  • Meal Preparation
  • Maintaining safe environment
  • Housekeeping abilities
  • Infant care experience
  • Licensed driver
  • Activity Planning
  • CPR Certified
  • Toddler engagement
  • Creative Playtime

Timeline

Supervisor

Aeropostale
08.2023 - Current

Front Desk Assistant

RWU University Library
08.2023 - Current

Sales Associate

Banana Republic Factory Outlet
11.2020 - 05.2021

Family Babysitter

Family Friends, Relatives, Neighbors
06.2018 - Current

Bachelor of Arts - Marine Biology

Roger Williams University

High School Diploma -

Merrimack High School

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Sydney Ogbunamiri