Sydney Oko
Huntington Beach,California
Summary
A motivated individual with experience in customer service and sales in the retail industry. Highly organized and detail-oriented with excellent interpersonal skills. A team player who is always striving to learn more and achieve goals.
Overview
2
2
years of professional experience
Work History
Care Provider
Ivy Park Senior Living
03.2024 - 07.2024
- Assisted residents with daily living needs to maintain self-esteem and wellness.
- Maintained a safe and clean environment for residents and staff by following infection control protocols and performing regular housekeeping/cleaning duties.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Recognized and reported changes in condition and new or worsening symptoms.
- Built important relationships with residents to provide emotional support and companionship.
Sales Associate
West Of Camden
10.2023 - 02.2024
- Organized racks and shelves to maintain store appearance, engage customers, and promote new merchandise.
- processed returns, exchanges and refunds in line with store policy.
- formed relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by tagging and pricing.
- Answered customer questions about sizing, accessories, and recommendations.
- Achieved monthly sales targets by using sales strategies and holding a great level of product knowledge.
- enhanced a positive work community and provided support to team members as well.
- maintained a balanced cash drawer.
- Counted money in cash drawers at beginning and end of shifts.
Cashier
Bicycle Discovery
04.2023 - 10.2023
- Greeted guests in a kind and welcoming way.
- Assisted customer returns, refunds. and resolved transactional issues.
- Created relationships with customers to achieve repeat business.
- Counted money in cash drawers at beginning and end of shifts.
- Answered questions about merchandise and escorted customer to correct department.
- Worked closely with shift manager to solve problems and handle customer concerns.
Sales Associate
Victoria's Secret
11.2022 - 02.2023
- Welcomed guests into the store in a warm manner and offered assistance.
- Maintained a calm demeanor and managed situations during the holidays.
- Helped customers locate products and checked store system for products at other locations.
- taught customers on promotional offerings and seasonal products.
- took time to get to know customers and what they like.
- Managed customer needs and presented selling techniques to drive sales.
- Created visual merchandising by putting together eye-catching displays that promote products effectively and tempt shoppers to make purchases.
- Presented efficient cash register operations.
Education
No Degree - General Studies
Huntington Beach Adult School
Huntington Beach, CA01.2023
Skills
- Customer Service
- Problem-solving skills
- Goal-Oriented
- Cash Handling
- Product Sales
- Merchandising knowledge
- Upselling
- Merchandise Display
- Emotional Support
- Mobility Assistance
- Companionship skills
- Personal Care
Timeline
Care Provider
Ivy Park Senior Living
03.2024 - 07.2024
Sales Associate
West Of Camden
10.2023 - 02.2024
Cashier
Bicycle Discovery
04.2023 - 10.2023
Sales Associate
Victoria's Secret
11.2022 - 02.2023
No Degree - General Studies
Huntington Beach Adult School
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