Sydney Palmer
Gentle Dental
Albany,OR
4
years of professional experience
Experienced healthcare professional prepared for role with strong background in patient care coordination and administrative support. Highly skilled in managing treatment plans, scheduling, and patient communications. Emphasizes team collaboration and adaptability to meet evolving needs. Known for reliability, effective problem-solving, and excellent interpersonal skills.
Work History
Treatment Coordinator
11 Months- Facilitated communication between patients and dental professionals to ensure clarity in treatment plans.
- Coordinated patient schedules to optimize treatment workflows and enhance patient experience.
- Managed insurance verification processes, streamlining approvals for patient treatments.
- Monitored patient records for accuracy, ensuring compliance with regulatory standards and improving data integrity.
- Conducted follow-up communications with patients to reinforce treatment adherence and satisfaction levels.
- Trained new staff on administrative procedures and software systems to maintain operational consistency.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Infant/Toddler Teacher
8 Months- Developed engaging lesson plans that fostered emotional, social, and cognitive development in toddlers.
- Implemented daily activities promoting language skills through storytelling and interactive play.
- Facilitated a safe and nurturing classroom environment encouraging exploration and curiosity.
- Collaborated with parents to communicate progress and address developmental concerns effectively.
- Monitored individual progress, adjusting teaching strategies to meet diverse learning needs.
- Managed classroom behavior using positive reinforcement techniques to promote a respectful community.
- Organized parent-teacher conferences to discuss child development milestones and strategies for home support.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
FAA Compliance Manager
1 Year- Conducted regular audits to ensure adherence to aviation regulations and internal policies.
- Collaborated with cross-functional teams to identify compliance risks and implement mitigation strategies.
- Reviewed and updated compliance manuals in alignment with federal aviation standards.
- Developed and implemented compliance training programs for staff across all departments.
- Managed communication with regulatory agencies regarding compliance issues and updates.
- Managed compliance efforts, reporting and audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Developed comprehensive training programs for employees, fostering a culture of compliance throughout the organization.
- Oversaw all technicians' projects and equipment to make sure all parts were ordered on time.
- Presented all FAA paperwork to the customer once the aircraft was complete and all paperwork surpassed compliance standard.
911 Dispatcher
9 Months- Prioritized incoming calls based on urgency, enhancing response times for high-risk situations.
- Managed emergency calls, ensuring accurate information gathering and rapid response coordination.
- Operated communication systems, relaying critical information to first responders efficiently.
- Maintained detailed records of incidents, ensuring compliance with protocols and improving data accuracy.
- Collaborated with law enforcement and emergency services, facilitating effective crisis management strategies.
- Adapted to dynamic work environments, demonstrating resilience under pressure during peak call volumes.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
In-Home Nanny
5 Months- Developed engaging educational activities to promote cognitive and social development in young children.
- Managed daily schedules, coordinating playdates and educational outings to enhance children's experiences.
- Provided attentive care for children, ensuring safety and well-being during daily activities.
- Assisted with meal preparation, fostering healthy eating habits and promoting nutrition awareness.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
Education
High School Diploma
- 3.8 GPA
Skills
Patient care coordination
Treatment Planning
Insurance verification
Patient financial assistance
Billing management
Scheduling
Office administration
Financial counseling
Clinical coordination
Bookkeeping
Customer service
Organizational skills
Appointment management
Patient outreach and follow-up
Timeline
Treatment Coordinator
Gentle Dental
09.2025 - CurrentRead More
Infant/Toddler Teacher
Early Horizons
10.2024 - 06.2025Read More
FAA Compliance Manager
Pacific Coast Avionics
10.2023 - 10.2024Read More
911 Dispatcher
Metcom 911
11.2022 - 08.2023Read More
In-Home Nanny
Shawna Mesher
06.2022 - 11.2022Read More
Summit Learning Charter
High School Diploma
Read More