Sydney Patton
Hockessin,DE
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Server
Duffer's
05.2024 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Uries Waterfront Restaurant
06.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hostess
Route 66
06.2022 - 09.2022
- Seated patrons based on guest preferences and seating availability.
- Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
- Delivered pick-up and curbside orders to guests.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
Lifeguard
Moreys Piers Beachfront Waterparks
06.2021 - 09.2021
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Trained new lifeguards on safety procedures and protocol.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Counter Server
Route 66
06.2021 - 09.2021
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Processed payments for orders and provided customers with change.
- Assisted customers with information regarding menu offerings and nutrition information.
Education
BBA - Finance
University of Delaware
05.2027
High School Diploma -
The Charter School of Wilmington
05.2023
Skills
- Time management
- Hospitality service expertise
- POS System Operation
- Adaptable and Flexible
- Conflict Resolution
- Safe Food Handling Practices
- Relationship Building
- Guest Engagement
- Menu Memorization
Timeline
Server
Duffer's
05.2024 - Current
Server
Uries Waterfront Restaurant
06.2023 - 08.2023
Hostess
Route 66
06.2022 - 09.2022
Lifeguard
Moreys Piers Beachfront Waterparks
06.2021 - 09.2021
Counter Server
Route 66
06.2021 - 09.2021
BBA - Finance
University of Delaware
High School Diploma -
The Charter School of Wilmington
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