Sydney Perales
Corpus Christi,TX
Summary
Diligent customer service provider of 7 years known for high productivity and efficient task completion. Specialized in cashiering, task completion, stocking, and decorating and cleaning. Excels in time management, adaptability, and problem-solving to meet customer expectations and orders within timely manner. Welcoming and bubbly customer service and communication.
Overview
5
5
years of professional experience
Work History
Cake Decorator
H-E-B Grocery
Corpus Christi
06.2021 - 08.2023
- Prepared cakes to be custom decorated.
- Formulated designs based on customer specifications.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Finished baked goods with glazes, icings and other toppings.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Stocked shelves and ordered inventory when product stock became low.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Assisted customers in selecting appropriate cake designs for their events.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Wrote done and filed custom orders.
- Rotated and organized product according to production date.
- Stocked display shelves and tables.
- Produce all cakes for the week according to day.
- Kept inventory up to date in the systems and noted how much product is made.
Barista
Starbucks
Corpus Christi
02.2018 - 05.2021
- Coordinated with coworkers to provide fast customer service.
- Operated cash registers to process customer payments.
- Made drink and food items.
- Organized display.
- Cleaned work station, front of house and restrooms.
- Kept promotional and seasonal merchandise update and stocked.
Education
Associate of Science - Health Sciences
Del Mar College
Corpus Christi, TX06-2027
Skills
- Customer service
- Taking orders
- Organization and rotation
- Cashiering
- Production
- Creating orders in a timely manner
Timeline
Cake Decorator
H-E-B Grocery
06.2021 - 08.2023
Barista
Starbucks
02.2018 - 05.2021
Associate of Science - Health Sciences
Del Mar College