Sydney Quinealty
Marrero,LA
Summary
Dedicated and personable professional with extensive experience in customer service, patient interaction, and administrative support. Skilled in managing appointments, handling confidential information, providing exceptional client service, and maintaining organized records in fast-paced environments. Known for strong communication skills, attention to detail, and the ability to create a welcoming experience for patients. Eager to contribute to a dermatology practice by delivering efficient front desk support and ensuring a positive patient experience from check-in to check-out.
Overview
11
11
years of professional experience
Work History
Head Hostess, To-Go, Server
Outback Steakhouse
02.2015 - Current
- Managed front-of-house operations to ensure efficient seating and customer flow.
- Trained and mentored new hosts to enhance service quality and team performance.
- Coordinated reservation systems to optimize table turnover and guest satisfaction.
- Assisted in implementing standard operating procedures for greeting and seating guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Delivered exceptional customer service in high-volume take-out environment.
- Managed order accuracy through detailed verification and communication with kitchen staff.
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed table assignments efficiently to optimize seating and minimize wait times during peak hours.
Trainer, Hostess, Server, Bartender
The American Sector WWII Museum
11.2022 - 10.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating arrangements and minimize wait times.
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed table assignments efficiently to optimize seating and minimize wait times during peak hours.
- Crafted and served innovative cocktails, enhancing customer satisfaction and retention.
- Managed inventory levels, ensuring optimal supply of beverages and minimizing waste.
Education
Health Sciences
Delgado Community College
New Orleans, LACentral Sterile Processing
Delgado Community College
New Orleans, LA05.2027
Skills
Attention to detail
Ability to follow protocols
Time management
Reliability
Organization
Works well under pressure
Team work
Communication
Willingness to learn
Infection control awareness
Can be on feet for hours
Timeline
Trainer, Hostess, Server, Bartender
The American Sector WWII Museum
11.2022 - 10.2025
Head Hostess, To-Go, Server
Outback Steakhouse
02.2015 - Current
Health Sciences
Delgado Community College
Central Sterile Processing
Delgado Community College