Sydney Reid
Brooklyn,NY
Summary
Results-driven Medical Office Manager with extensive experience in patient scheduling and staff training. Skilled in maintaining compliance and optimizing appointment logistics to ensure seamless healthcare operations.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Medical Coordinator
Germain Consulting Services
Brooklyn, New York
02.2025 - Current
- Coordinated patient scheduling and managed appointment logistics for healthcare providers.
- Assisted in maintaining accurate medical records and ensured compliance with regulations.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
- Organized training sessions for staff on new procedures and compliance standards.
- Recruited, hired and trained new medical and facility staff.
Medical Office Manager
AdvantageCare Physician
Queens, New York
08.2022 - 09.2024
- Coordinated patient appointments and ensured efficient flow of services.
- Managed daily operations of medical office and staff scheduling.
- Maintained compliance with healthcare regulations and standards.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
Clerical Assistant
Multi-Specialty Office
Brooklyn, New York
04.2019 - 06.2022
- Communicated with patients to confirm information and resolve inquiries promptly.
- Updated patient databases to reflect accurate information and service history.
- Assisted with filing documents and maintaining records.
- Welcomed visitors at the front desk, providing assistance and information. and customers in a friendly, professional manner.
- Entered data into spreadsheets accurately to ensure proper tracking. into spreadsheets for tracking purposes.
- Digitized documents by scanning them into the system for easy access. into digital format for storage purposes.
- Performed data entry tasks with accuracy and speed.
Education
Some College (No Degree) - Business Administration
College of Staten Island
Staten Island, NYSkills
- Patient Scheduling
- Medical Record Management
- HIPAA Compliance
- Inventory management
- Data Entry
- Staff Training
- AMAP certification
- CPR Certified
- Problem Solving
Languages
English
Professional
Certification
- CPR Certificate
- AMAP Certificate
Timeline
Medical Coordinator
Germain Consulting Services
02.2025 - Current
Medical Office Manager
AdvantageCare Physician
08.2022 - 09.2024
Clerical Assistant
Multi-Specialty Office
04.2019 - 06.2022
Some College (No Degree) - Business Administration
College of Staten Island