Hi, I’m
Sydney Sanders
Charlotte,NC
Summary
Dynamic and results-driven professional with proven expertise in customer service and organizational skills honed at Mimosas Nail Bar and Autobell Car Wash Inc. Excelled in enhancing customer satisfaction and streamlining appointment scheduling, showcasing exceptional communication abilities and a knack for maintaining high-quality standards. Demonstrates a unique blend of relationship building and efficient data entry, contributing to significant team productivity improvements.
Overview
3
years of professional experience
Work History
Mimosas Nail BarCharlotte, NC
Receptionist
05.2024 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and relayed information to correct nail technicians.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Kept reception area clean and neat to give visitors positive first impression.
Autobell Car Wash IncCharlotte, NC
Crew Member
09.2021 - Current
Job overview
- Thoroughly cleaned inside and outside of cars while also being fast and efficient
- Collaborated with team members to complete orders.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Education
East Carolina UniversityGreenville, NC
No Degree from Psychology
05.2027
Bradford Preparatory SchoolCharlotte, NC
High School Diploma
08.2023
University Overview
- AP Language Composition
- AP Psychology
- AP Literature
- Musketeer Club Member
- Elected Captain of Varsity Volleyball
- Elected Captain of Varsity Track and Field
- Student Coach of Varsity Track and Field
Skills
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Scheduling appointments
- Greeting and Seating Clients
- Customer Service
- Punctual and Reliable
- Call Answering and Routing
- Payment Processing
- Relationship Building
- Customer Complaint Resolution
Timeline
Receptionist
Mimosas Nail Bar
05.2024 - Current
Crew Member
Autobell Car Wash Inc
09.2021 - Current
East Carolina University
No Degree from Psychology
Bradford Preparatory School
High School Diploma