Sydney Schellinger
Pearlington,MS
Overview
3
3
years of professional experience
Work History
Shift Manager
Chicken Salad Chick
Slidell, Louisiana
08.2023 - Current
- Ensured compliance with food safety regulations and quality standards.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Provided coaching and guidance to team members when necessary to improve performance.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Trained new employees on company policies, procedures, and job responsibilities.
- Monitored store operations to ensure compliance with company policies and procedures.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between staff members in a professional manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Enforced safety standards throughout the store including proper use of equipment.
Team Members
Panara Bread
Slidell , Louisiana
02.2023 - Current
- Created detailed reports outlining project progress and results achieved.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Participated in training sessions for new employees when needed.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Inspected dining room areas prior to opening shifts to ensure cleanliness standards were met.
- Labeled containers with name of item and date prepared before storing them in refrigerator or freezer.
- Cleaned work areas, equipment, utensils and dishes after each shift.
- Weighed and measured ingredients to ensure proper portion sizes.
- Monitored food inventory and placed orders when necessary.
- Observed color, texture, taste, smell of foods being cooked to determine doneness.
Sales Associate
Claire's Boutique
Slidell, Louisiana
12.2022 - 04.2023
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Complied with safety standards set by the Occupational Safety and Health Administration.
- Assisted in selecting jewelry based on customer preference and anatomy.
- Adhered to local health regulations related to body piercing procedures.
- Maintained cleanliness of work area throughout the day.
- Maintained accurate records of services performed and products sold.
- Cleaned and maintained piercing needles according to established protocols.
Team Member
Chick-fil-A
Slidell, Louisiana
01.2021 - 10.2022
- Organized inventory shelves for easy access and maintenance of stock levels.
- Answered phone calls regarding inquiries about products or services.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Participated in training sessions for new employees when needed.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated with team members to achieve project milestones within set deadlines.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Upheld high standards of productivity and quality in operations.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
Northshore High School
Slidell, LA05-2024
Some College (No Degree) - Emergency Medical Responder And Carpentry
Northshore Technical Community College
Lacombe, LASkills
- Inventory Control
- Supply Ordering
- Team Development
- Equipment Troubleshooting
- Safety Compliance
- Quality Assurance
- Staff Development
- Schedule oversight
- Mentoring and Coaching
- Flexible Schedule
- Documentation And Reporting
- Inventory controls
- Schedule Management
- Operations Management
- Cash Handling
- Process Improvements
- Punctual and Reliable
- Training and mentoring
- Scheduling expertise
- Hiring and Recruiting
- Staff Motivation
- Shift checklists
- Payment Processing
- Relationship Building
Timeline
Shift Manager
Chicken Salad Chick
08.2023 - Current
Team Members
Panara Bread
02.2023 - Current
Sales Associate
Claire's Boutique
12.2022 - 04.2023
Team Member
Chick-fil-A
01.2021 - 10.2022
High School Diploma -
Northshore High School
Some College (No Degree) - Emergency Medical Responder And Carpentry
Northshore Technical Community College