Sydney Scott
Eight Turn Crepe
Nampa,ID
6
years of professional experience
Reliable Shift Leader with 6 years in food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Work History
Shift Leader
5 Months- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored new staff on crepe preparation techniques and customer service protocols.
- Implemented inventory management practices, optimizing stock levels for peak service periods.
- Developed and enforced operational procedures, enhancing team productivity and service consistency.
- Conducted regular performance evaluations, providing constructive feedback to promote employee development.
- Resolved customer inquiries and complaints promptly, maintaining a positive dining experience.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Barista/Cashier
1 Year 2 Months- Crafted high-quality beverages following standard recipes and customer preferences.
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Operated espresso machines and other equipment with proficiency and care.
- Implemented promotional displays to increase product visibility and drive sales initiatives.
- Collaborated with team members to streamline service processes during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Manager
3 Years 1 Month- Oversaw daily operations, ensuring efficient workflow and high product quality.
- Implemented inventory management systems, reducing waste and improving stock accuracy.
- Conducted regular performance evaluations, providing feedback to enhance employee development
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Operated mixers and ovens to produce high-quality baked goods consistently.
- Developed new recipes, enhancing product offerings and customer satisfaction.
- Monitored inventory levels, ensuring timely replenishment of baking supplies.
- Assisted in the design of seasonal promotions, boosting sales during peak periods.
- Produced consistently high-quality baked goods for customers.
- Created appealing displays to showcase products in bakery.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
- Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
- Worked effectively in fast-paced environments.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High school diploma or GED
Skills
Cleaning Experience
Cash Handling
Management
Food safety
Serving
Coffee experience
Barista experience
Customer service
Cashiering
Timeline
Shift Leader
Eight Turn Crepe
03.2026 - CurrentRead More
Barista/Cashier
Starbucks
10.2023 - 12.2024Read More
Manager
The Hole Dozen donuts and coffee
07.2020 - 08.2023Read More
High school diploma or GED
Read More