I am extremely resilient and adaptable. I have been in a caretaker role since I was young; I can manage others well, be a productive and easy-going team member, and I am great at conflict management. I have a passion for helping others.
Overview
6
6
years of professional experience
Work History
Server, Bartender, fill in manager
The Blind Pig
Cedar Rapids
01.2022 - 01.2023
Handled guest inquiries and resolved concerns to enhance customer satisfaction.
Supported team members during peak hours to ensure smooth operations.
Managed daily restaurant operations and ensured high-quality customer service.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Server and bartender
Casa Las Glorias
Cedar Rapids
08.2016 - 08.2021
Managed inventory levels and coordinated timely restocking of supplies and beverages.
Assisted customers with drink selections and provided recommendations.
Collaborated with kitchen staff to coordinate food and drink orders.
Trained new bartenders on service standards and drink preparation techniques.
Education
High School Diploma -
Jefferson High School
Cedar Rapids, IA
05-2016
Associates - Human Services
Kirkwood Community College
Cedar Rapids, IA
Skills
Team collaboration
Conflict resolution
Effective communication
Attention to detail
Adaptable thinking
Relationship management
Memory retention
Accomplishments
Phi Theta Kappa honor society
Custom Section 1
Gabriel Gluba 563-249-3658
Megan and Ryan Evans 641-799-5700
Custom Section 2
Survivor of childhood physical, mental, and sexual abuse
Recovering addict, meth, cocaine, marijuana, and alcohol
Have experience with DHS as I had a case against me for drugs, completed and got full custody of my daughters.
Previously incarceration, gone through inpatient treatment, and a residential corrections facility.
I was sober for 2 years, relapsed on alcohol, and been clean and sober since 1/21/2025