Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Smith

Columbus

Summary

Dynamic and dedicated server with over 12 years of progressive experience in the hospitality industry. Proven track record of delivering exceptional customer service while efficiently managing high-volume environments. Skilled in navigating a busy service and fostering positive guest interactions, resulting in increased customer satisfaction and loyalty. Strong multitasking abilities, with expertise in team collaboration and training new staff to uphold service standards. Committed to enhancing the dining experience through attention to detail and a passion for providing memorable service.

Overview

2026
2026
years of professional experience

Work History

Server

True Food Kitchen
09.2020 - Current
  • Played a key role in creating a comfortable and welcoming
    environment.
  • Acquired several regular guests by building rapport and achieving
    a genuine and memorable experience.
  • Understood the store's brand and mission statement. Developed
    extensive menu and product sourcing knowledge to serve and
    share information with guests.
  • Closed the restaurant by keeping a clean and sanitized store, checking and restocking inventory, and preparing
    for opening the next morning.
  • Trained onboarding employees.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Receptionist

TCP Asset Management
02.2019 - 06.2020
  • Set an expectation of the firm being the client's first contact line.
  • Accommodated guests and clients upon arrival.
  • Answered and redirected phone calls with professional etiquette.
  • Organized meetings and events for all advisors.
  • Assisted all advisors by maintaining and documenting client
    records.
  • Managed office supplies.

Server

Kona Grill
09.2017 - 02.2019

Server

Perkins Restaurant & Bakery
2014 - 2017

Education

Esthetics License - Esthetics

Mason Anthony School of Cosmetology
Columbus, OH
09-2022

Northmont High School
Englewood, OH
05-2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Service prioritization
  • Team collaboration
  • Relationship management
  • Food safety practices
  • Suggestive selling
  • Wine pairing

Timeline

Server

True Food Kitchen
09.2020 - Current

Receptionist

TCP Asset Management
02.2019 - 06.2020

Server

Kona Grill
09.2017 - 02.2019

Server

Perkins Restaurant & Bakery
2014 - 2017

Esthetics License - Esthetics

Mason Anthony School of Cosmetology

Northmont High School