Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Manager
Freddy’s Frozen Custard and Steakburgers
Fremont, NE
01.2026 - Current
Oversaw daily operations of the restaurant to ensure smooth service flow.
Trained new staff on customer service and food safety protocols.
Managed inventory levels to maintain adequate stock of supplies and ingredients.
Implemented standard operating procedures for food preparation and service.
Assisted in resolving customer complaints to enhance satisfaction and loyalty.
Monitored cleanliness standards throughout the dining area and kitchen spaces.
Supported marketing initiatives by promoting daily specials to customers.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Developed and implemented strategies to increase customer satisfaction and loyalty.