Sydney Thompson

• I greet people when they come in and direct them to resources or the person they are seeking out.
• Handle the shipping and receiving of packages that come through the office
• Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
• I work on the finance team and help the accounts payable manager input bills and expenses on a daily basis through NetSuite.
• Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintaining paper filing systems for easy retrieval of information.
• Tracking office supplies and restocked low items for the support office as well as to our 30 store locations.
• Monthly I help organize a luncheon for the office support and the roasting team.

Supervisor

• Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
• Improved member satisfaction by efficiently handling cash transactions and addressing customer concerns, and overriding any discrepancies on membership accounts.
• Overseeing a select group of employees and conduct their performance reviews, plus keeping them up to date on any changes to policies and procedures in the warehouse.
• Manage the flow, productivity, and efficiency on the front end.

Vault Clerk:

• Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
• Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
• Direct incoming calls to the appropriate manger

• Designed visually appealing emails that increased email engagement by delivering articles, and events that were happening around the state.
• Collaborated with cross-functional teams in the network by helping the social media engagement for the show Montana Ag Live and generate Facebook posts for Montana PBS KIDs