Sydney Tillery
Summary
Detail-oriented and highly organized administrative professional and trailing military spouse with a Bachelor of Business Administration and over Four years of experience in office management and school administration. Skilled in managing front-office operations, maintaining accurate student records, and coordinating schedules & events. Adept at fostering effective communication between parents, teachers, and staff while upholding strict confidentiality standards in compliance with state laws.
Overview
6
6
years of professional experience
Work History
Front Office Assistant
Irwin Intermediate School
Fort Bragg
01.2022 - 01.2024
- Managed front office operations, greeting visitors and handling phone calls, ensuring smooth communication between school staff, parents, and visitors.
- Assisted in the student enrollment process, maintaining accurate records and attendance in compliance with school policies and military school guidelines.
- Supported faculty with scheduling, materials preparation, and coordinating events, ensuring all logistical aspects were efficiently managed.
- Facilitated communication between parents, teachers, and school administration, addressing inquiries and ensuring timely responses.
- Handled confidential information with discretion, ensuring compliance and other privacy regulations.
Senior Administrative Assistant
Capital One
Charlotte
02.2019 - 01.2021
- Managed scheduling and appointments for senior staff, improving workflow efficiency by 15%.
- Provided customer service by answering phone calls and responding to emails, ensuring prompt resolution of inquiries.
- Organized and maintained office files, improving accessibility and reducing retrieval time by 20%.
Administrative Assistant
Acosta Marketing & Sales
Frisco
01.2018 - 01.2019
- Supported administrative staff in daily operations, including answering calls, filing, and organizing documents.
- Assisted in coordinating events, from planning to execution, ensuring smooth operations.
- Worked closely with various departments to support communication and office processes.
Education
Associate of Science -
North Central Texas College
Corinth, Tx 08.2017 - 01/2019
Skills
- Office Administration
- Scheduling
- Calendar Management
- Customer Service
- Communication
- Data Entry & File Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Event Planning & Coordination
- Problem-Solving & Time Management
Timeline
Front Office Assistant
Irwin Intermediate School
01.2022 - 01.2024
Senior Administrative Assistant
Capital One
02.2019 - 01.2021
Administrative Assistant
Acosta Marketing & Sales
01.2018 - 01.2019
Associate of Science -
North Central Texas College
08.2017 - 01/2019