Sydney Tomson
Oceanside,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Sales Manager
Urbn Water Co
10.2022 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Utilized CRM software to manage customer accounts and track performance metrics.
Warehouse Supervisor
Urbn Water Co
10.2022 - Current
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Used forklifts and pallet jacks to relocate products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Shop Manager
Urbn Water Co
02.2020 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Addressed customer needs and made product recommendations to increase sales.
- Trained new employees on proper protocols and customer service standards.
- Set up new sales displays each week with fresh merchandise.
Smoothie Expert
Roots Craft Juice
04.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained, operated, set up and cleaned food preparation equipment.
- Built relationships with customers to encourage repeat business.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Contacted supervisor to notify of low product stock or other concerns.
- Created quality beverages for customers following recipes and presentation standards.
- Operated POS system for quick order entry and cash drawer accuracy.
- Prepared and served juices and blended drinks.
- Worked flexible schedule and extra shifts to meet business needs.
Seasonal Sales Associate
Party City
10.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Oceanside High School
Oceanside, CA06.2020
Skills
- Friendly, Positive Attitude
- Effective Leader
- Staff Management
- Account Management
- Customer Relations
- Sales Tracking
- Attention to Detail
- Problem-Solving
- Microsoft Office
- CRM Software
References
URBN Water Co.
Laiyla Williams - General Manager
(619) 335-0037
Timeline
Sales Manager
Urbn Water Co
10.2022 - Current
Warehouse Supervisor
Urbn Water Co
10.2022 - Current
Smoothie Expert
Roots Craft Juice
04.2022 - 10.2022
Shop Manager
Urbn Water Co
02.2020 - 01.2023
Seasonal Sales Associate
Party City
10.2019 - 11.2019
High School Diploma -
Oceanside High School