Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sydney Tomson

Oceanside,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Sales Manager

Urbn Water Co
10.2022 - Current
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
  • Followed-up on past due payments to facilitate prompt collection of payments.
  • Trained and mentored new sales representatives.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Warehouse Supervisor

Urbn Water Co
10.2022 - Current
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Used forklifts and pallet jacks to relocate products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.

Shop Manager

Urbn Water Co
02.2020 - 01.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Addressed customer needs and made product recommendations to increase sales.
  • Trained new employees on proper protocols and customer service standards.
  • Set up new sales displays each week with fresh merchandise.

Smoothie Expert

Roots Craft Juice
04.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Built relationships with customers to encourage repeat business.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Cut, diced and chopped fresh ingredients and toppings for smoothies.
  • Contacted supervisor to notify of low product stock or other concerns.
  • Created quality beverages for customers following recipes and presentation standards.
  • Operated POS system for quick order entry and cash drawer accuracy.
  • Prepared and served juices and blended drinks.
  • Worked flexible schedule and extra shifts to meet business needs.

Seasonal Sales Associate

Party City
10.2019 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Used in-store system to locate inventory and place special orders for customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.

Education

High School Diploma -

Oceanside High School
Oceanside, CA
06.2020

Skills

  • Friendly, Positive Attitude
  • Effective Leader
  • Staff Management
  • Account Management
  • Customer Relations
  • Sales Tracking
  • Attention to Detail
  • Problem-Solving
  • Microsoft Office
  • CRM Software

References

URBN Water Co.

Laiyla Williams - General Manager

(619) 335-0037


Timeline

Sales Manager

Urbn Water Co
10.2022 - Current

Warehouse Supervisor

Urbn Water Co
10.2022 - Current

Smoothie Expert

Roots Craft Juice
04.2022 - 10.2022

Shop Manager

Urbn Water Co
02.2020 - 01.2023

Seasonal Sales Associate

Party City
10.2019 - 11.2019

High School Diploma -

Oceanside High School

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