Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Album Project
References
Timeline
Generic

Sydney West

New York,NY

Summary

I am a resourceful and efficient shift supervisor who fixes problems on a dime. I enjoy sharing my expertise in areas of in-depth knowledge, but I also frequently ask questions of those with more experience to gain their wisdom. I bring creativity and a gritty work ethic to each project I am on. I utilize diligence through my goal-oriented focus and radical acceptance of the moment to bring optimum results. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Brooklyn, NY
06.2023 - Current
  • I managed inventory and invoice levels, sometimes weekly for larger orders of equipment, but daily for food items.
  • I enforced health and safety regulations to provide a safe work environment. In addition, my position would set the optimum workflow, fixing any obstructions, if necessary.
  • I was reliant on-the-job training for new staff members. I communicated clearly with employees regarding job duties, expectations, policies, and standards.
  • Completed opening and closing duties to facilitate business operations. I ensured that all safety and sanitation regulations were met throughout the shift. I handled emergency situations with composure and in accordance with company guidelines.
  • I routinely identified areas for improvement within the department and implemented the necessary changes. I oversaw resources to consistently meet production, quality, and cost goals.
  • I identified the needs of customers promptly and efficiently. I read and interpreted work order specifications and information to plan, schedule, and carry out jobs effectively.
  • I efficiently performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.

Barista Trainer

Starbucks
Brooklyn, NY
06.2021 - Current
  • I followed thorough instructions on how to communicate the most fundamental parts of the job.
  • I collaborated with upper management on the expectations of the role of training the new hire, as well as the presumption of this hire's skill level once finished.
  • I showcased safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, and brewers. I was also analyzing the informational understanding and learning techniques of new baristas. The latter of which is from years of picking up on micro-ques, and workflow development.
  • I curated structured lessons and routines to ensure consistent delivery of training materials.

Head Waiter

Highland Meadows Golf Community
Sylvania, Ohio
06.2022 - 09.2022
  • I managed guest reservations and seating arrangements for optimal flow. I implemented daily specials and promotions to engage customers effectively.
  • I provided exceptional service to a high volume of daily customers. I adhered to cash handling policies when accepting payments from customers.
  • I managed daily operations of the host stand, including reservations, seating arrangements, and greeting guests upon arrival. I brought wine selections to tables with appropriate glasses, and poured for customers.

Education

Bachelor of Arts - Film And Media

Cleveland State University
Cleveland, OH

Skills

  • Strategic planning
  • Flexible schedule
  • Professional appearance
  • Decision-making capacity
  • Creative problem solving
  • Safety compliance
  • Project management
  • Inventory management
  • Workflow optimization
  • Equipment maintenance
  • Conflict resolution
  • Effective communication
  • Continuous improvement
  • Cash handling expertise

Affiliations

  • Producing instrumental scores.
  • Proper screenwriting format and etiquette knowledge and use.
  • Songwriting and music formula knowledge.

Languages

Russian
Limited

Album Project

I am currently writing, editing, performing, mixing, and mastering my independent debut album. Later on within the process I will be performing and marketing my project. I have already been in contact with local venues.

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
06.2023 - Current

Head Waiter

Highland Meadows Golf Community
06.2022 - 09.2022

Barista Trainer

Starbucks
06.2021 - Current

Bachelor of Arts - Film And Media

Cleveland State University

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Sydney West