Sydney Worley
Denver,CO
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Experienced with delivering exceptional customer service in fast-paced dining environment. Utilizes strong communication skills and attention to detail to enhance guest satisfaction. Knowledge of efficient multitasking and teamwork to ensure smooth operations. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
1
1
year of professional experience
Work History
Waitress
Almack’s Kitchen
Trinidad, Colorado
05.2023 - 07.2024
- Collaborated with a team of 5+ front- and back-of-house staff to provide exceptional, attentive service in a fine dining environment.
- Consistently adhered to and enforced local food safety and sanitation standards to ensure a clean, safe dining experience.
- Managed table setup, food running, bussing, and resetting.
- Maintained a clean and welcoming dining space, supporting both guest satisfaction and operational flow.
- Warmly greeted guests and maintained a positive demeanor throughout the customer experience.
Robotics Team Manager
Trinidad State College
Trinidad, Colorado
08.2023 - 05.2024
- Collaborated with a team of 11 other members to design, engineer, and construct four 3D printed, autonomous rovers.
- Frequently organized team events including scheduling meetings, community outreach events, bonding experiences, and scheduled travel plans.
- Consistently conducted meetings, answered member questions, and acted as intermittent captain through short-term vacancy.
- Designed and developed informational PowerPoint presentations to effectively communicate and educate on difficult topics.
- Regularly directed conversations between conflicting members to create a more welcoming and honest environment in workspaces.
- Conducted year-long research, arranging information to create technical research paper on autonomous robots throughout history.
- Led a team to victory in the Colorado Space Grant Consortium's Robotics Challenge at Great Sand Dunes National Park, demonstrating leadership and technical expertise in autonomous robotics.
Lead Judge
Las Animas County Writing Competition
Trinidad, Colorado
03.2023 - 05.2023
- Evaluated poems, short stories, and articles written by children ages 4-18 for local youth writing competition.
- Organized submissions into age brackets (4-6, 7-9, 10-13, 14-18), for fair and equal assessment of writing.
- Assessed creativity, creativity, and quality of writing to determine finalists within each age bracket.
- Selected winners and presented awards for the 14-18 age group during the final ceremony.
Education
Bachelor of Arts - Music Business
University of Colorado Denver
Aurora, CO05.2028
Associate of Arts - English
Trinidad State College
Trinidad, CO05.2024
Skills
- Fast typing speed - 84 wpm
- Work independently
- Cash handling
- Product knowledge
- POS system operation
- Creative direction
- Attention to detail
- Computer skills
- Customer service
- Sorting and categorizing
Timeline
Robotics Team Manager
Trinidad State College
08.2023 - 05.2024
Waitress
Almack’s Kitchen
05.2023 - 07.2024
Lead Judge
Las Animas County Writing Competition
03.2023 - 05.2023
Bachelor of Arts - Music Business
University of Colorado Denver
Associate of Arts - English
Trinidad State College
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