Summary
Overview
Work History
Skills
Timeline
Generic

Sydney Young

Cottonwood Heights,UT

Summary

High-performing Operations Manager with experience in delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

10
10
years of professional experience

Work History

Sr Manager of Project Management

Nivo Solar
01.2024 - Current
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
  • Analyzed data from market research to identify trends and develop actionable insights for organizational growth.
  • Assessed resource requirements and allocated personnel accordingly.

Project Manager

Nivo Solar
01.2023 - 03.2023
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.

Utility Department Manager

Ion Solar
01.2022 - 01.2023
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Lead and manage a team of 10+ employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Conducted regular performance reviews to monitor progress of individual employees.

Director of Operations

Encor Solar
01.2020 - 01.2021
  • Managed day-to-day operations of a large staff in multiple departments.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Maintained budgeting documents for accurate tracking of expenses.

Manager of Operations

Encor Solar
01.2019 - 01.2020
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.

Project Coordinator

Encor Solar
01.2018 - 01.2019
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.

Proposal Supervisor

SOLO
01.2015 - 01.2018
  • Reviewed and analyzed customer requirements to develop comprehensive proposal responses.
  • Developed compliant, cost-effective proposal solutions that met customer needs and expectations.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Skills

  • Operations Management
  • Service coordination
  • Account Management
  • Customer relationships

Timeline

Sr Manager of Project Management

Nivo Solar
01.2024 - Current

Project Manager

Nivo Solar
01.2023 - 03.2023

Utility Department Manager

Ion Solar
01.2022 - 01.2023

Director of Operations

Encor Solar
01.2020 - 01.2021

Manager of Operations

Encor Solar
01.2019 - 01.2020

Project Coordinator

Encor Solar
01.2018 - 01.2019

Proposal Supervisor

SOLO
01.2015 - 01.2018

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Sydney Young