Sydney A. Cauley
Goodwill
1
Certification
7
years of professional experience
A compassionate and motivated Medical Assistant with hands-on clinical training and a strong background in customer service and childcare. Known for being dependable, approachable, and eager to learn. Is passionate about creating positive experiences for patients while supporting healthcare teams in delivering quality care. Is seeking an opportunity to begin a career in a medical setting where its possible to grow upon her skills, contribute to patient well-being, and make a meaningful difference every day.
Work History
Retail Sales Associate
3 Months- Processed 100+ sales transactions accurately using point-of-sale systems.
- Assisted 100+ customers per day in locating merchandise, ensuring a positive shopping experience.
- Developed strong product knowledge to provide informed recommendations to customers.
- Maintained clean and organized sales floor to enhance product visibility.
- Greeted 100+ customers and helped with product questions, selections, and purchases.
Medical Assistant (Externship)
2 Months- Managed over 30+ patient scheduling and appointment coordination calls to optimize clinic efficiency.
- Assisted healthcare providers with over 40+ Annual Wellness Exam scheduling cases and patient intake procedures.
- Processed medical records and documentation, ensuring compliance with healthcare regulations and safeguarding patient confidentiality.
- Routinely prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
- Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
- Assisted with blood draws and immunization injections in clinical settings, contributing to effective patient care and treatment outcomes.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Assisted office manager with full tracking of inventory and restocking examination rooms and stations once per week.
- Conducted timely follow-up calls to patients, enhancing retention rates and contributing to overall patient satisfaction.
Activities Coordinator
2 Months- Coordinated schedules and logistics for activities, enhancing resource allocation effectiveness.
- Advocated for youth needs, shaping strategic planning and decision-making within the organization.
- Advocated for youth needs within the organization, influencing strategic planning and decision-making processes.
- Developed communication channels with over 30+ parents to provide regular updates on their child's program progress.
- Established clear communication channels with parents, keeping them informed about their child's progress in the program.
Youth Development Professional
5 Years 4 Months- Developed and implemented engaging youth programs to promote personal growth and teamwork skills.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Mentored over 100+ young members, fostering positive relationships and encouraging participation in club activities.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Collaborated with over 20+ staff to create a safe, inclusive environment for diverse youth populations.
- Trained new staff on program delivery and best practices for youth engagement strategies.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
Porto's Bakery Associate
1 Year- Operated bakery equipment to ensure quality production of pastries and breads.
- Collaborated with over 30+ team members to optimize production efficiency during peak hours.
- Tracked stock levels and placed orders to maintain inventory accuracy.
- Assisted in inventory management, tracking stock levels, and placing orders as needed.
- Coordinated daily tasks among staff to ensure timely completion of orders.
- Engaged with over 200+ customers to provide exceptional service and promote bakery products.
Walmart Associate
4 Years- Provided exceptional customer support through effective communication and problem-solving techniques.
- Trained new team members on best practices in customer engagement and service protocols.
- Collaborated with over 20+ team members to streamline processes, enhancing overall service efficiency.
- Responded to customer requests for products, services, and company information.
Education
Pre-Nursing Coursework - Associate Degree in Nursing
Medical Assistant Certification - Medical Assisting
High School Diploma
Skills
Inventory management and Office Organization
Medical terminology knowledge
Customer engagement and Retail Sales
Professionalism and ethics
Compassionate caregiver and Patient Advocate
HIPAA compliance and Confidentiality
Vital sign monitoring and Medication Administering
Adaptability and Punctuality
Problem Solving and Conflict Resolution
Reliability and Time Management
Childcare and Mentorship
Patient scheduling and Telephone Etiquette
EMR / EHR and Data Entry
EKG/ECG Procedure
Phlebotomy and Specimen Collection
Procedure assistance and Collaboration
CPR/BLS Certified
Patient flow efficiency
Injections and Venipuncture (IM
ID
SQ)
Computer Proficiency and Insurance Verification
Maintaining OSHA Standards
Certification
- American Health Association CPR/BLS Training Certified - April 2026
- HIPAA Certified - 2026
- Phlebotomy Trained - 2026
Timeline
Medical Assistant (Externship)
ProHealth Partners
07.2026 - 09.2026Read More
Retail Sales Associate
Goodwill
05.2026 - CurrentRead More
Activities Coordinator
YMCA of Los Cerritos
03.2026 - 05.2026Read More
Porto's Bakery Associate
Porto's Bakery And Cafe
02.2024 - 02.2025Read More
Youth Development Professional
Boys and Girls Club Garden Grove & Orange Central Coast
01.2021 - 05.2026Read More
Walmart Associate
Walmart Inc.
01.2020 - 01.2024Read More
Cerritos College
Pre-Nursing Coursework from Associate Degree in Nursing
Read More
American Career College
Medical Assistant Certification from Medical Assisting
Read More
Richard Gahr Highschool
High School Diploma
Read More