Summary
Overview
Work History
Education
Timeline
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SYDNEY BROWN

New York,NY

Summary

Versatile Assistant General Manager with three years of experience overseeing daily Retail operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. Currently seeking dream opportunity in Retail buying.

Overview

3
3
years of professional experience

Work History

Assistant General Manager

Zara
01.2023 - Current
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Implemented staff training programs that improved service quality and increased customer loyalty.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.

Store Manager

Cotton On Group
05.2022 - 01.2023
  • Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in customer engagement, merchandising and controlling stock levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Assistant Manager of Operations

H&M
11.2021 - 05.2022
  • Enhanced employee management by developing schedules, tracking time, and administering payroll.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Education

Bachelor of Science - Retail Management/Marketing

University of South Carolina - Columbia
Columbia, SC

Timeline

Assistant General Manager

Zara
01.2023 - Current

Store Manager

Cotton On Group
05.2022 - 01.2023

Assistant Manager of Operations

H&M
11.2021 - 05.2022

Bachelor of Science - Retail Management/Marketing

University of South Carolina - Columbia

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SYDNEY BROWN