Sydney Charles
Covington,GA
Summary
Welcoming Leasing Manager skilled at providing outstanding customer service to both prospective and current residents, ensuring community occupancy, and staying in compliance with all regulations and standards. Looking for potential long-term career advancement and success.
Overview
4
4
years of professional experience
Work History
Leasing Manager
Greystar Property Management
Conyers, GA
08.2023 - Current
- Received, checked and processed applications for new leases.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Created and managed leasing contracts, ensuring accuracy and compliance with legal regulations.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Provided prompt and effective customer service by answering calls and addressing inquiries using active listening and open-ended questioning techniques.
Leasing Manager
Fogelman Management
Chattanooga, TN
04.2022 - 07.2023
- Collected, completed and processed lease applications.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Created and submitted daily reports on leasing activities.
- Created, coordinated and engaged in marketing campaigns.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Established key relationships with potential leasers and renters.
Team Member
Chick-fil-A
01.2022 - 04.2022
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
Crew Member
McDonald's
06.2021 - 12.2021
- Took orders, prepared meals, and collect payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru, and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Got drive-through times down from 10 minutes to 4 minutes
- Worked well with teammates and accepted coaching from management team
Floating Teacher
Childcare Network
08.2020 - 01.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Allowed for ample outdoor recreation time to support physical development.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Education
Bachelors of Science - Nursing
Georgia Piedmont Technical College
12-2025
Associates of Science - Business Administration
Chattanooga State Community College
Chattanooga, TN12.2020
High School Diploma -
Ooltewah High School
Ooltewah, TN05.2017
Skills
- Rental Pricing Strategies
- Microsoft Office
- Leasing Reports
- Event Planning
- Dale Carnegie Advanced Sales Certified
- Yardi software proficiency
- Onesite software proficiency
- Teamwork and Collaboration
Timeline
Leasing Manager
Greystar Property Management
08.2023 - Current
Leasing Manager
Fogelman Management
04.2022 - 07.2023
Team Member
Chick-fil-A
01.2022 - 04.2022
Crew Member
McDonald's
06.2021 - 12.2021
Floating Teacher
Childcare Network
08.2020 - 01.2021
Bachelors of Science - Nursing
Georgia Piedmont Technical College
Associates of Science - Business Administration
Chattanooga State Community College
High School Diploma -
Ooltewah High School
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