Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sydney M. Yopp

Allen,TX

Summary

Eager and dedicated entry-level surgical technologist equipped with a solid understanding of surgical procedures and operating room protocols. Proficient in sterilization techniques, surgical instrumentation, and patient positioning. Skilled in maintaining a sterile environment and ensuring the safety and comfort of patients throughout surgical procedures. Strong communicator and team player, capable of collaborating effectively with surgeons, nurses, and other healthcare professionals. Committed to upholding the highest standards of patient care and continuously expanding knowledge and skills in the field of surgical technology. Ready to contribute enthusiasm

Overview

4
4
years of professional experience

Work History

Revenue Cycle Manager

Convergent Diagnostics
04.2023 - Current
  • Monitored and guided revenue cycle operations.
  • Implemented process improvements, ensuring accurate charge capture and coding compliance.
  • Provided staff training on revenue cycle management best practices, increasing productivity across the department.
  • Completed financial reporting and analysis for billing revenue cycle.
  • Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
  • Conducted in-depth analysis of claims data, revealing trends that informed future audits and risk assessments.

Medical Front Office Coordinator

The ENT And Allergy Centers Of Texas
08.2021 - 03.2023
  • Maintained a well-organized front office environment, contributing to a positive patient experience.
  • Assisted with training new front office staff members on essential job duties and procedures, ensuring a smooth onboarding process.
  • Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
  • Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
  • Served as a liaison between patients, providers, and insurance companies to resolve billing issues or discrepancies.
  • Managed patient records with strict adherence to HIPAA regulations, ensuring confidentiality and security of sensitive information.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Patient Access Representative

UT Health East Texas
02.2020 - 02.2021
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Stayed calm under pressure and successfully deal with difficult situations.

Education

Associate of Applied Science - Surgical Technology

Collin County Community College District
McKinney, TX
05.2024

Skills

  • Critical Thinking
  • Attention to Detail
  • HIPPA Compliance
  • Clinical team guidance
  • Willing to Learn
  • Aseptic Techniques
  • Surgical Instrument Knowledge
  • Anatomy Understanding
  • Leadership Qualities
  • BLS Provider Certification
  • Medical Terminology
  • Infection Control

Accomplishments

  • Member of Phi Theta Kappa National Honor Society
  • Clinical Rotations completed at Children's Health of Dallas and Medical City Frisco

Timeline

Revenue Cycle Manager

Convergent Diagnostics
04.2023 - Current

Medical Front Office Coordinator

The ENT And Allergy Centers Of Texas
08.2021 - 03.2023

Patient Access Representative

UT Health East Texas
02.2020 - 02.2021

Associate of Applied Science - Surgical Technology

Collin County Community College District

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Sydney M. Yopp