Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydni Powell

Rochester,NY

Summary

Dedicated Customer Service Professional with retail and concessions experience. Expertise in POS transactions, conflict resolution, and maintaining organized sales environments. Currently pursuing a degree in Psychology, bringing strong interpersonal and research skills. Seeking an internship in Forensic Psychology/Criminology/Criminal Justice to leverage academic insights and gain practical experience.

Overview

3
3
years of professional experience

Work History

Sales Associate

Victoria Secret & PINK
Rochester, NY
05.2025 - 07.2026
  • Delivered personalized customer service using product knowledge to support bra fitting and wardrobe recommendations.
  • Operated POS systems accurately, processed transactions, and handled returns following store procedures.
  • Maintained organized sales floor by replenishing merchandise, folding apparel, and supporting visual standards.
  • Assisted with fitting room recovery, returning items to stock and keeping areas clean and accessible.
  • Collaborated with team members to complete floor sets, promotions, and daily store priorities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Women’s Sales Associate

Marshalls
Rochester, NY
08.2023 - 02.2024
  • Assisted customers with women's apparel selections, sizing, and fitting room requests.
  • Supported merchandising updates by tagging, ticketing, and hanging new arrivals.
  • Maintained organized sales floor by folding, zoning, and replenishing merchandise.
  • Processed cashier transactions accurately while following register procedures and payment policies.

Concessions Expo

Avon Vintage Drive-In
Avon, NY
06.2023 - 07.2023
  • Coordinated food orders between kitchen and service areas to maintain accurate, timely delivery
  • Communicated order updates to cooks and front-of-house staff to reduce service delays
  • Organized prepared orders by priority to support smooth drive-in workflow
  • Verified ticket details and checked plated items for completeness before dispatching orders

Education

Bachelor of Arts - Psychology

Norfolk State University
Norfolk, VA

Bachelor of Science - Psychology

North Carolina Central University
Durham, NC
05.2028

High School Diploma -

Penfield High School
Penfield
06.2024

Skills

  • Product sales
  • Service excellence
  • Customer service
  • Time management
  • Personalized service
  • Merchandising techniques
  • Communication skills
  • Conflict resolution
  • Merchandising techniques
  • Sales strategy development

Timeline

Sales Associate

Victoria Secret & PINK
05.2025 - 07.2026

Women’s Sales Associate

Marshalls
08.2023 - 02.2024

Concessions Expo

Avon Vintage Drive-In
06.2023 - 07.2023

Bachelor of Arts - Psychology

Norfolk State University

Bachelor of Science - Psychology

North Carolina Central University

High School Diploma -

Penfield High School